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Shelter Furniture shop (Sunderland)

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Sunderland, United Kingdom

england.shelter.org.uk
Furniture store· Thrift store

Shelter Furniture shop (Sunderland) Reviews | Rating 3.6 out of 5 stars (8 reviews)

Shelter Furniture shop (Sunderland) is located in Sunderland, United Kingdom on 244-246 High St W. Shelter Furniture shop (Sunderland) is rated 3.6 out of 5 in the category furniture store in United Kingdom.

Address

244-246 High St W

Phone

+44 1915671745

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Open hours

...
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E

Elizabath Hope

Once upon a time this was a wonderful and humble store, when it appeared as though empathy were given toward the volunteers. I myself experienced nothing but hospitality from the volunteer staff at the store. The manner in which I witnessed one brunette lady at the store in particular (whom I can only assume is management of some sort, due to the clear differentiation in attire and attitude) treating the voluteers is beyond disgusting. I wish I could give five stars to the volunteers at this store however, I've noticed lately that they are being consistently replaced, and I have entirely abandoned my patriotism toward this charity due to what I've witnessed at this store over the course of the last three to four months. Disgraceful behaviour.

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Daniel Roberts

Couldn’t thank the manager anymore totally stuck on my feet were I can move all my old furniture so I went into to store and they told me I could donate and she helped me lift heavy things even though she was super busy herself totally recommend this store if anyone has any unwanted things! Such a good charity shop! Totally be looking into volunteering here when I get spare time 5* from me..

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Annabel Brooks

Visited shelter shop in Sunderland recently and compared to last time I visited about 8 months ago what a massive difference! Lovely friendly atmosphere and fantastic shop to have s look around,manageress was helpful,friendly and very informative on where money raised goes to.I will definitely be shopping there again!

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Jacqui Allen

Do not understand the negativity of some of these reviews..... I have nothing but praise for the management and staff eveytime I have visited this store. They seem very well informed and are very friendly.

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dean ormsutn

Just want to say what an amazing experience I had whilst on a voluntary placement here the manager couldn't of been more supportive with guidance and advice, she helped me build my confidence and i'm now in paid employment couldn't thank the store enough and would hugely recommend to anyone.

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Justine Hunter

Very disappointing service from Shelter. I arranged instore with the shop assistant to have a wall unit that I purchased, delivered to my home address which, is a 1st floor flat. One of the delivery men who arrived was unhappy delivering the unit to an upstairs flat despite clear instructions and arrangements having been made instore and to which should not have been an issue. Consequently, the same delivery man refused to remove another item that had also been \pre-arranged\ for collection at the same time. Presumably because he did not want have to carry another item downstairs, insinuaiting that the goods were of an unsatisfactory condition, which they were not !! I feel that excuses were made towards myself from the delivery service man. As a pensioner living on my own, I felt very upset about this matter and let down and therefore shall not be using Shelter again and would feel unable to recommend to other customers.

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vicky mccluskey

I only received one of my items, they forget to delived my other item

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Myk Harwood

Hard working and generous team.

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