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Zephyr Apartments

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Seattle, United States

zephyrseattle.com
Apartment building· Apartments

Zephyr Apartments Reviews | Rating 3.1 out of 5 stars (4 reviews)

Zephyr Apartments is located in Seattle, United States on 200 Belmont Ave E. Zephyr Apartments is rated 3.1 out of 5 in the category apartment building in United States.

Address

200 Belmont Ave E

Phone

+1 2063229010

Amenities

Gender-neutral toilets

Accessibility

Wheelchair-accessible entrance

Open hours

...
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A

Ashley McKellar

This is my and my husband's second apartment in Capitol Hill and we couldn't be more pleased. Aurora and the rest of the office staff are friendly and attentive. The fitness center and roof are wonderful amenities and well maintained. The units are spacious for the price, and you can't beat the location just off Olive and convenient to the rail station and Cal Anderson, without the noise of Broadway. Maintenance is highly responsive. We've only had a couple of minor issues and they were fixed almost immediately. Highly recommended.

J

John Chiappone

We've been at Zephyr for a year. 99% of life at Zephyr is easy, with total freedom on the renter. The 1% that isn't involved me having to pay 150 in fees, all because I missed an email. More details below: Zephyr switched to a new rent platform (our building's asset manager says the move was to save money). We were notified by email weeks in advance, and I admittedly didn't notice the email, though it came. Then I was on vacation during the week the switch happened, and didn't have the ability to check email. I assumed my rent would be auto-debited like any other month. I got home to a 150 charge : 75 because rent was over 3 days late, and 75 for having to pay someone to issue a paper warning and post it on my door, for all to see. Weeks ago I had called the asset manager to see if they could waive my 150 fee, as it was my first offense, and since I set my account to auto-pilot months ago to avoid this exact problem (their switch to a new platform has nothing to do with us renters and was not our choice). I left the call convinced that if he gave me special treatment, there's a good chance he might lose his job because of the fair housing rules (Zephyr quotes this non-stop, even to have me remove a fall-themed wreath on my door). I also thought the asset manager was a great listener, empathetic, and respectful - so I gave in and dropped it. Yesterday I found out that many others on my floor also had been caught in the switch, and had to pay fines. I'm assuming there were many people forfeiting their 150 to Pacific Crest that month. So if their reason to switch to the new platform was to save money, then I guess it's working. Why they wouldn't give the building 1 month leeway (since people don't always check emails, and don't care about a new platform, and set up their auto-debit, and it's just a nice thing to do) is beyond me. I'm frustrated, I'm sure it's most of the building.

J

John Chiappone

Aurora & company do an excellent job of keeping the place responsive, clean, beautiful and fun. Great view, good neighbors and beautiful floor plans.

J

J Yaplee

The building is well maintained and the staff is helpful and friendly!

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