Newlove Repair Service Limited

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Scarborough, United Kingdom

apprepairs.co.uk
Appliance repair service· Machine repair service· Repair service· Consumer Electronics· Commercial refrigeration· Refrigerator repair service· Washer & dryer repair service

Newlove Repair Service Limited Reviews | Rating 3.7 out of 5 stars (5 reviews)

Newlove Repair Service Limited is located in Scarborough, United Kingdom on 18 Carr House Ln, Cayton. Newlove Repair Service Limited is rated 3.7 out of 5 in the category appliance repair service in United Kingdom. NEWLOVE REPAIR SERVICE LIMITED is a consumer electronics company based out of 18 CARR HOUSE LANE CAYTON, SCARBOROUGH, United Kingdom.

Address

18 Carr House Ln, Cayton

Phone

+44 1723584023

Headquarters

SCARBOROUGH

Open hours

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Tim maile

Cancelled ON THE DAY of planned call out at 09:30 in the morning. Job was booked three days before but they did not contact the day before to say they could not attend. Avoid if you want a reliable engineer that communicates ahead of time.

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Sam Cook

Happy with the service but I do not trust their pricing and integrity of the staff. Emailed the company as my oven had broken. I got a response from Andrew saying it is a 60 call out fee and call to make an appointment (see pic). Called up, got an appointment and again quoted 60, absolutely fine and happy as got an appointment. I was at work the day of the appointment so my mother in law waited in. I left her with the 60 as quoted. When Andrew arrived he said the appointment was 75. She told him she only has 60 and that was what was stated as call out fee. He accpeted the 60. Again happy with the service. Andrew said it just needed a new element which he said is no more than 30. (I have looked online they're 15 for my oven). When he came to install it a couple of days later as arranged, my wife was in on her own this time, with the 30, but he now said it was 45. Fixed and fully working again. Good service but simply do not trust their pricing.

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John J

Phoned up and ordered element for oven. Man came 3 days later with wrong part. New part ordered but apparently the computer system where they ordered parts from had problems. After waiting almost 3 weeks with no working oven cancelled. Was told by an aggressive man that I had to pay 30 pounds as a call out fee and was told this in the initial phone call. All their calls are recorded and was definitely not told of call out charge. When told they had brought the wrong part was told a different story by someone who obviously didn't know the facts but was readily aggressive to get his own way and extort money out of me. Received a bill for 20 pounds with a solicitor's warning that 2.50 would be added every day if not paid in 7 days. AVOID AT ALL COSTS!!!!

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Patrick Morris

It took 3 visits (and one visit where the engineer didn't arrive) but he fixed our induction hob, where another repair company had tried and failed and another refused outright to even look at it. The call-out charge was reasonable enough and the part was passed on at cost. Our oven is working and we're very pleased. LATEST: 3 days after that review the oven fault returned, but to give Newlove Repair their due, they are still trying to fix it. Engineer arriving again on Monday.

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Sharon R

Excellent service. After arranging a first appointment to look at our oven, their engineer arrived as expected, I had chosen to pay cash for visit and was given receipt. He confirmed problems with the oven and needed to order parts. A week later, they telephoned to arrange fitting that same afternoon. The Repair bill at end was just for the 3 parts and they were not over priced either. Would recommend. Friendly, efficient, cost effective. Good choice.