Saskatoon, Canada
102 Cope Crescent #28
N/A
+13069862600
Great service and the follow up by Gareth to make sure everything was working was appreciated.
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Our firm is happy with the response time and ability Burnt Orange has to quickly resolve issues! AGAIN!
Recently, I had to call up Burnt Orange for minor IT assistance for my Mac that I connect to our Windows network. Once again, 5 star service from Kay and Gareth and once again, up and going at full speed very shortly after asking for help, with minimal disruption. When we engaged Burnt Orange three years ago to help our 10 person company, they told us they would be just like a permanent IT employee tied to our team in terms of the timeliness of service. That is exactly what they have been for us, even though we put them through some extremely challenging IT issues that include connecting very remote exploration field camp to our network via satellites. After working with several IT companies, Burnt Orange is clearly head and shoulders above them all...even those so called high end firms from Canada's largest cities!
Gareth at Burnt Orange today was very responsive. He worked quickly and spent time trying to find an answer to my computer problem. He was efficient knowledgeable and very helpful.
prompt contact and quick service knowledgeable and thorough tech support in dealing with the problem and checking to see if everything was resolved professional and polite
Very helpful.
Our server shut down for some unexplained reason and Burnt Orange, thanks Kay, resolved the issue within 30 minutes... Saved our day...
Gareth and his team are outstanding I.T. support, no matter what occurs at our office they are here helping us immediately whether it is remote access or in person. They are on it until they figure out what the problem is. They even "pop-in" on occasion to find out if everything is okay! I would recommend them in a minute to any business who are looking for knowledge and support in a more then timely manner. (and they are nice people as well)
Deli
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