San Antonio, United States
10685 W Loop 1604 N
N/A
+12106951911
Usually have no issues here, go in pay for materials get materials. This time the person was having an issue with the credit card machine. After 10 minutes of trying the card she was able to get it processed. One month later I get my CC statement and see I was double charged. No problem, I'll call Buckhorn and have them correct the issue. Or so I thought!! Called and was told after a brief hold that there was nothing they could do as on their end they only charged once. So I asked the Buckhorn representative to call their credit card merchant processor to get the charge corrected to which they replied they would not do. I was then told to just dispute it with my CC company. So now that I've done my part and called my bank, spent 15 minutes on the phone with them, I get to wait 45-90 days for them to resolve something Buckhorn could have resolved with a five minute phone call. Buckhorn has never had overly friendly people, more a mater of fact group of individuals over there, but i expected better customer service with an issue like this. I guess next time I'll be sure to pay cash and pay it to another materials supply company, god knows there are plenty of them around here. See photo.
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Amazing Place. They won’t price match, but service is exceptional. 60 local Delivery, and Loaders are very helpful.
Great customer service, products and delivery service. They are my go-to resource for last 3 years. Top-notch!!
First time there and I was happy with the service. They are all friendly, and as i gave them the square footage of a garden I was building, they pretty much knew the amount of soil I needed and bought it for a great price compare to buying multiple bags at a store for way more than what I paid here. I definitely recommend them, and will continue to come here for future projects.
Friendly and fast service! Got top soil delivered within 2 hours at a reasonable price. Buckhorn Soil & Stone is now my go-to for landscaping needs.
Deli
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