Saintes, France
5 Impasse de Recouvrance
$$
+33 546987657
N/A
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Fun atmosphere simple but good food. Staff great.
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Wonderful place for a 12 year olds birthday!
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Awful experience - Non existant service and horrible management. Don't go!!! We did the escape game, 3 friends and payed 75 euros for an hour. It seemed Ok to start with but after spending 25 min trying to unlock one of the locks in the escape room we were told that it seemed the lock did not work. The game was interrupted and an employee came in and opened the lock with a tool by breaking it. We had then tried the right code for 25 min but since the lock was broken it did not work, and we could not complete the game. When we asked for a refund or discount they laughed at us and were making fun of my French since I am not yet speaking the language perfectly. However I then asked to speak to the manager who after I asked if there was anything he could do yo make it up to us, became very aggressive! He accused us from breaking his lock in the room and that if anyone should have money, we should refund him for his now broken lock. I told him that I did not think it was fair, and he got even more aggressive, coming too close in my personal space and asking me about my nationality! I asked him why he wanted to know and he just kept asking, ending it up by assuming I was American and started to scream harassments and showing racial discrimination. My partner who is French told him to stop the harassment and we left. It was such a horrible experience and I would not recommend anyone to visit this place! While leaving the manager screamed that I was a stupid American, among other even worse things that are too bad to even write down in text.
Bad experience. The Escape Game was starting good but they messed up with some clue. The boss of this place did not want to refound us and actualy made fun of us. He was dispiting and mean. Be careful, the owner doesn't respect his customers, especialy women. I live nearby and will tell all my family and friends to avoid this place.
Good place to be
Good
Deli
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