Saint Ives, United Kingdom
1 Tregenna Hill
N/A
+44 1736793939
Abysmal, arbitrary and rude. Save your time and energy and deal with other estate agents who actually care about providing professional services.
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Nice office in good location with lovely big window display, lots of very nice properties on display, and really stands out. Inside office smells of smoke which is off putting and the older grey haired chap we dealt with initially was very un-interested in us as if it was a real chore to speak with us, he was the only one in, hopefully it was just a bad day. We viewed a property with Steve who was excellent, extremely knowledgeable, very friendly, and not too pushy like some we had dealt with in St Ives. It was a pleasure to do the viewing with him particularly as it was also his day off. We didn't purchase the property because of some building work behind, we were however made aware of this at the initial phone call about the property and plans were bought with him, so we weren't shocked by it, it was just more overlooked than we initially thought. The standard of estate agency in St Ives is generally poor we have found, however overall this was a positive experience with local agents that know their market well and hopefully in the New Year when we start looking again, I will give them a call as my first point of contact.
Fascinating to recognise the time lines in the development of the iron industry.
I really don't submit reviews often but on this occasion feel compelled to say a massive thanks to the whole at Cross Estates - Mark, Steve, Alan and Felicity. We complete on a St Ives house purchase tomorrow and I have to say their help throughout has been incredible from start to finish. 'Real' people and so nice to deal with. No hesitation to recommend to all. Don't just rely on Rightmove, people! After seeing a couple of places and chatting to Mark, he strongly recommended showing us a place we had seen online but totally written off from one reason or another. When we got there and had a look around we put an offer in straight away. Moving in tomorrow :)
Great staff, great selection of properties.
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