Ryde, Australia
Devlin St
N/A
+61 298071885
In-store pick-upIn-store shopping
Wheelchair-accessible car park
Not great service
like
Bought my travel luggage at Top Ryde store. Unfortunately the lady set my lock code wrong (one number was 5 instead of 6) lucky I figured it out or that could have been devastating... Please check or have your customer check the lock/code unlocks after you set up the bag locks!!!
Lots of nice bags, some quite expensive. A few at at reasonable price, depending on your taste.
On sale 25% off
Good quality bags. Got an amazing marakai bag here for cheaper than colette. Bit of a hard sale on the add on items, she followed up three times until I caved on a ten dollar wallet. Had to return it later as had no use for it (bit embarrassing.) They refunded me quickly and yeah weren't too happy about it but they are quite nice and polite here :)
The bags were of course lovely and the collection was good but the staff was not very friendly.
While helpful in-store, there is a lack of cohesion and knowledge between stores. Having an item organised to be delivered between stores took too long to organise and should have been available next business day. Suffice to say I'm still waiting.
Excellent customer service. Ordered three bags night before and got a phone call early morning next day saying they were ready! Love to buy from them again.
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