Argyll House Surgery

Even in these virusy times, the reception Ladies and Nurses in the Surgery, are always very pleasant, kind, and very helpful. The Doctor sessions are now usually via a phone call to discuss other matters. But then this has always been the case before this virus turned up, and Doctor Poole and Doctor Seiger are always helpful and and pleasant, for all the years I have visited them for various reasons, even though they have to deal with very many patients.

like

Report

I have in the 2 years been happy with the practise...the nurses are excellent in every way....there is one very rude receptionist which spoils the team...Unfortunately I have had a problem with my repeat medication..un be knowing to myself it had been reduced without any consultation...so when I tried to order a repeat I was refused...Dr Pooke thought it ok to leave me without any for 6 days...had to phone 111....after 3 days I recieved medication....after making a complaint today still have not recieved any feedback....I willie moving surgery as I find this totally unacceptable.

like

Report

Good practice, shame there is one very rude receptionist there. If I happen to get her on the phone as I hardly use the doctors for anything but she always sarcastic and rude. The first time I came across her I thought she was having a bad day, but now see she has an attitude problem. Not sure if she just has an attitude problem with the patients that moved there from Garfield Road when it shut as when I was in the practice once she told me in no uncertain terms you couldn't prebook appointments even through there is a poster up saying you can. As I was leaving the next person came in and suddenly was able to prebook an appointment. Shame they don't say who they are on the phone so you can complain about them! All the rest of the team are good.

like

Report

Excellent practise, staff always helpful, the Doctors and Practise nurses are always very patient and understanding. It's the best surgery on the island

like

Report

One of the best surgeries ive ever been with. Dr Poole is an amazing Doctor. Professional, thorough and extremely caring.

like

Report