Ruston, United States
809 N Trenton St
$$
+1 8008801077
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
Nice friendly service handle everything calming and professional today at my visit because they had a couple there that was somewhat not nice loud and had an attitude because they didn't want to go by the rules dealing with Covid regulations they did awesome
like
Verizon has 1 star because I could not give them 0! it is not about the store in Ruston they were very nice, but the company itself especially customer service when you call is the worse. Verizon has done nothing, but lie to us from day 1! First we would get a switch rebate that we did not get. Then they said that promotion had not started so it is not valid. How is that my problem? Your staff gave the incorrect information so I transferred under false pretenses. I could not pull their codes and rebate information from the sky. They also quoted a monthly price and it has never been close to that then to top it off we have dropped calls constantly and many calls and text are never received. After all the lies because I can go on and on with the lies they told they still are not trying to fix the problem. Switching to Verizon was the worse mistake! The company is completely awful. How can you not fix your mistakes not mine! I can't believe they have such a good rating when I heard other people complaining about the same thing in the store. I guess maybe people just are not giving a review at all, but I feel others should be warned! I should have rethought it after hearing other people complain about the service. All these months later and I can't believe it, but Verizon is worse than I thought. The service is horrible and they finally say you can return the phones to the store because we can't make the reception better so that is great until...about 6 weeks after returning the phones to the store they took 1500 out of the bank account!!!!! It took 3 days to speak to to human being and then they tell me it will take 14 days to look into this! It did not take you that long to steal my money that was not owed to you! I would recommend anyone considering Verizon Wireless run as fast as humanly possible!!!
Takes over our to get inside the building because they're only letting one person at a time in
Patrick helped with filling insurance claim on my new phone's cracked glass.
I love coming here for my wireless needs. Friendly staff are very patient for those who just arent sure what they want. The store is easy to get to off I-20 east and is right off N. Trenton.
Deli
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