Ruston, United States
1101 Cooktown Rd
N/A
+1 3182322539
I was very pleased with the cleanliness of my room. The gentleman who checked me in was really nice.
like
Do not come here. Little space, parking lot is TINY! The rooms have stains in the carpet, chips on all of the tables. Would not recommend coming here.
Better than I expected. Service was good and room was spacious.
Room was clean. I was not happy that I could not adjust the air conditioning. Convenient location.
T.v did not work, took hours to fix. Air was loud and did not work properly on auto. I asked for towels several times.. No response. Finally Front desk said they had no towels. No free breakfast at all. .holes and stains in comforter. Smelled cleaned at first, but needs alot of updating and could use more cleaning. Definitely NOT Worth the money. Will not stay again at this price
This was the probably the worst hotel experience ever. Not only did they not let you know the breakfast was not available and the pool closed (pool not a big issue) but the rooms were not clean, the door wouldn’t lock securely, half of the lights didn’t work, the refrigerator was beside the bathroom sink and you had to share one outlet with the hair dryer, coffee pot, microwave and refrigerator. We stayed two nights and after the cleaning service came through (left blankets on the floor instead of on the beds) we had no towels when we arrived back from a very long hot day at the ballpark. I went to ask for towels and was told they didn’t have any. I ask if she has some I could wash or is there anything she could do. She told me no and she would try to get me some the next day but couldn’t have them to me before we had to leave. I called Wyndham customer care and left my complaint after figuring out the towel issue in my own! The customer care called the general manager to let them know. At 11:30 at night my child and I were woken by beating on our door and it was the lady with a towel. She was not happy and neither was I, she scared us and I was furious. I finally calm down and go back to sleep just to be woken up at 4am by the fire alarm going off. I like outside and nothing is going on. I call the front desk to ask if we needed to leave the room and they said no we were just resetting our alarms. AT 4 IN THE MORNING!! If I could give this Super 8 by Wyndham in Ruston La NO STARS I would. The lady offered me a 19 dollar credit. There were electrical plugs hanging out of the wall!!! Food stuck in microwave, dirt or grime stuck in front of fridge and lamps. I can’t express this horrible experience enough! We (other teams and I) tried to move hotels but everything was booked.
Was very noisy most nights. Its affordable but its what we paid for... So the non smoking room had burns in the bedspread...... Light filters through the doorframe and curtains... Uh....
Front desk was unhelpful. Pillows were bad flat and would not exchange them No toilet paper.
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