Orkin

brittany swain

I called Orkin in may of 2020 for mice for a start off price of 173 and a guarantee. After about 2 months into my service I tried to cancel because they weren’t able to catch 1 mouse. I agreed to not cancel and give them more time. When Phillip came after my request he then filled the holes where they say mice could get in but that was supposed to be part of my initial start up. Then he advised me that I can go to tractor supply and spend more money to buy Tom Cats rat poison. Against my better judgement I did that to get rid of the mice problem. That didn’t work. When he visited the next month he used my personal mice traps and still not results! I called and the lady in Ruston was very rude. Can you imagine? I then got a follow up call from Monroe LA it was a pleasant conversation but still my problem is not resolved. I tried to be optimistic but after going on 7 months with no results I can not continue to throw money away like this. I just have to add I am irritated because I have paid over 300 during this pandemic. All I wanted was quality service and my issue resolved. If you have another option besides Orkin in your area try them first!!!

like

Report