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AT&T Store

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Ruston, United States

att.com
Cell phone store· Telecommunications service provider· Cell phone accessory store

AT&T Store Reviews | Rating 4,2 out of 5 stars (5 reviews)

AT&T Store is located in Ruston, United States on 609 North Service Rd E. AT&T Store is rated 4.2 out of 5 in the category cell phone store in United States.

Address

609 North Service Rd E

Price range

$$

Phone

+1 3182542035

Service options

Kerbside pickupIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Repair services

Open hours

...
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D

David Wheeler

As soon as we walked in the door we were greeted by an energetic young woman. Although she was friendly, she stayed focused. She was thorough and sure not to miss anything. She suggested products but explored discounts that might be available. Excellent service and her supervisor was also friendly and helpful.

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Paul Hunter

Spent 3hrs in a mixture of online with AT&T app, and talking to Reps on the phone trying to order a new hotspot. Kept following there instructions, trying to order a new device for curbside pickup at this location. Each time it got canceled, each time there was a different issue. Long story short I decided to go to the store direct. Was first greeted by an very personable lady, who as she was registering me, she informed of all the information I needed and advised me on critical information on my data plan. Had about a 15 min wait, which I think is extremely good considering I had arrived around 5pm. I didn’t pay attention his name tag but my receipt says TAJARRIUS B. I want to give a special thanks to him. Not only did he he get me took care in all of 10mins, he also spoke to me in casual way to make sure all my needs were met, and made me aware of other AT&T products I might enjoy. Overall it was a extremely enjoyable experience, not once did I feel like just a number in the line. My best advice to AT&T is keep your brick and mortar stores open. Even with drive time it is far superior to the online store or going through the phone. Also as someone who has lead a team in a competitive sales business, take care of this group In the Ruston. They are top notch!

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Tc Williams

Wanted to change name on an account from the former deceased account name to the Family name. After providing proof of death, nothing could d be done. This was after speaking to 8 different AT &T people. Terribly disappointed.

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Derek Deason

The rep was very professional and polite. I had a great experience.

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Cheri Holley

After switching to AT&T, my husband and I were experiencing technical problems with our cell service. After spending numerous hours on-line with technical support, they finally recommended we go to an AT&T store to talk to someone in person. Feeling pretty frustrated, we arrived at the AT&T store. We patiently waited our turn. We were so blessed to have been assigned to Robert, an employee at this location. We explained the issues we were experiencing and Robert knew exactly what the problem was and had it resolved in a matter of minutes! Robert was professional, knowledgeable, friendly and helpful. Thanks to Robert we are now happy to be AT&T customers.

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