Rush, United States
7283 W Henrietta Rd
N/A
+1 5852543310
DeliveryIn-store shopping
Went to tuf trucks to find a truck. Back and forth on down payment but Gene made things happen ! Saved me tons of money and will highly recommend everyone here. Beautiful truck !!
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Save your time. sold me a truck and the tire fell off 2 weeks later. well looking further the emergency parking brakes for both sides were completely gone and I mean gone no hardware there of anything completely removed only things there were cables great inspection they did. called them and was told not there problem. Also sold me a extended warranty that doesn't apply to my vehicle if you want to get robbed this is your dealer ship otherwise you should go elsewhere.
I have purchased two Trucks from this establishment and had service work preformed. I am a very satisfied customer and Tuf Trucks will be my go to dealer/service maintenance establishment for many years to come.
Totally unhappy experience. Mike from tuff trucks tried running my Buddy’s credit before even showing us the truck for absolutely no reason, which is a really unprofessional and wrong sales tactic. Then shows us the truck and we nicely explained we weren’t interested, then takes us back in and we explain we just want to view a few other trucks and he continues to ask about the financing etc etc and we tell him the price range and to show us the trucks. That lead to him getting their finance guy when all we simply wanted to do was look at the inventory in the price range... basically argued with us I’ll never go back nor refer anybody their. STAY AWAY ITS A WASTE OF YOUR TIME. Consider this your warning
The customer service and respect both Wayne and Rafael have is incredible. I think about it every time I drive by the area. Unfortunately, they didnt have the right truck on the lot for me at the time(I am extremely picky.) I honestly had a better experience not buying a truck from them the experience I had buying the truck I did. I love my new truck, but the passion wasn't there in those people. I definitely will go back to see Wayne and Rafael when I'm ready to buy my next vehicle!
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