Runcorn, United Kingdom
Palacefields (plot, 3 West Ln
N/A
+441928716011
Would give this place no stars at this time .went and placed our orders told the girl twice the order got home and was wrong .call the number provided 6 times no answer to complain. Burger king if you read these your staff need more training .employ someone with experience not kids .
like
The place was empty, and it was filthy, dirty tables and floor. The food was look warm when it arrived.
Visited Drive through today 11th Jan. 2021 @ approx. 14:30pm and was pleased to find it still open under current covid restrictions. Ordered Bacon Double Cheese burger XL with added ketchup and onions, large meal. Service was very pleasant and fast, nice girl taking the order with a welcoming attitude. Food was well cooked, hot and well presented. Will visit again.
I have never in my life been to a fast food place and queued for so long. There were only 3 cars in front of me and it took 45 mins to get food. The order wasn't correct (missing 2 items.), most of the food was cold and I was over charged. Unfortunately I didn't think to check at the time. I have now rang the burger King complaints line 5 times to try and get a refund. Still not recieved a thing. Believe me if there is a massive queue at macdonalds, go there anyway. You WILL be served quicker than burger King!
Good food, always clean and quiet.
Deli
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