Rumford, United States
155 Newport Ave
N/A
+14018656666
They have Great customer service and the shoes are fire but the size ranges and inventory could be better
like
Always a great selection and Always excellent service
Do not shop at this location!!! The customer service is terrible! I spend a bunch of money at expressions and always have a great experience except for when I go to the east providence for some reason they try to rush you out the door and I’ve seen numerous customers having a hard time with the the people that work there. Today I brought back a pair of sneakers that they sold to me with marks on them I just wanted to trade them for a new pair or store credit I had my receipt and I never even tried these sneakers on they are all white with white bottoms you could tell easily if anyone put them on. So the manager from the starts first say I can’t return them because I don’t have cash I explained how I didn’t want my money back I want to purchase more stuff actually and she gets all upset and telling me to go back to where I bought them from she isn’t doing anything for me ! She made it loud and clear she was the manager and she makes all the decisions when I asked to talk to someone above her ! So here I am because apparently you guys don’t have a customer service line or anything well that’s what I was told by the boss of that store even tho I called the attleboro location and they told me they should of returned them and I also called the Cranston location and they told me the same thing.... So according to your store policy from the boss in east providence I have to go to the same store when the same person that sold the sneakers to me then has to be working and they will be able to tell the manager of that store that it was already dirty yes I remember selling these dirty sneakers to him ????? Never wasting my money at expressions again!
Their return policy is not great to autistic clients. I have sons with autism and when they try in clothing they remove tags. Sensitivity is a big problem for people with autism. They would not take them back the day after purchase.
Little pricey, but good selection n service. They shouldn't allow ppl in the store without mask, my only serious complaint. They allow so many ppl in at a time, but don't enforce a mask policy.
very good had the Jordan's I liked in my side ..
the exterior of the store in the spine are a little off-putting however they more than make up with it with friendly service and a very good selection of good name shoes City Clerk and staff are very patient can answer all your questions to make sure you are totally satisfied
Parked there lot for two mins kid comes out yelling about his parking like he owned the place lucky my daughter said no to showin him who owned what
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