Ruislip, United Kingdom
17 King Edwards Rd, London,
N/A
+44 3333051950
Delivery
My first experience of purchasing new pro gear from this vendor. I chose them because I wanted to support an independent business and their website conveyed a sense of pride in providing excellent customer service. I felt reassured by their ethos, plus the two year extended warranty and information on how any repair would be undertaken. The extra warranty is a plus point when investing in an expensive pro lens. 100 discount off the Canon standard price too. Further reassurance was felt when I learnt the courier company was DPD. The item arrived very well packaged and protected and the lens box was sealed. I received a follow up email with invoice/warranty guarantee. All-in-all a positive buying experience. And now for some fun with my new piece of glass
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After much research I have just bought a Canon 90D and a Canon 100-400 mk 2 lens from the UK Camera Club and have to say they seem first class, the web site is clearly laid out and after I purchased the equipment late on Monday night it all arrived very very well packaged on Wednesday morning, I received an email as soon as I bought it saying exactly what would happen next and after delivery I received another email from Paige following up the order and gave me details of how to contact her if there was any issues. The camera and lens are in perfect condition and I am on very happy. They were also over 400 cheaper than the rest with an extra warranty. I highly recommend this company on my experience and would definitely use them again.
I contact them serveral time seriously there have very bad attuide as a customer service plus sales team try to insult me my intelligent when ask about product description to make sure on the right item. End of the day there hang up on me think there has right over customer when get very frustration with them don't have decent call me back there don't deserve any star at all there need to work on people skills plus there very senstive english behaviour way need to loose up be cool with attuide respect to customer like me end of the day rude customer you wouldn't be in business.
Excellent service & fast delivery - thank you!
Deli
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