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Ray Citte RV

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Roy, United States

raycitte.com
RV dealer· RV repair shop· Consignment shop· Trailer dealer

Ray Citte RV Reviews | Rating 4 out of 5 stars (8 reviews)

Ray Citte RV is located in Roy, United States on 1677 W Riverdale Rd. Ray Citte RV is rated 4 out of 5 in the category rv dealer in United States.

Address

1677 W Riverdale Rd

Phone

+1 8017734951

Amenities

Mechanic

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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S

Sunflower Forever

Ray Citte treats you like family. I have driven by this place for years. This time I called after having a really rough time with another company who did not accurately advertise. I spoke with Mequette who is simple amazing. She was nice and funny and broke down the cost of every thing out the door before I even showed up. I had approved financing just needed to pick the trailer. Had no hassles. Service was quick to answer our questions before purchase. The cool part was we had a 2 hour walk thru to go over the trailer and during that time we had sway hitch installed and we were out the door. Everyone was great, smiling and laughing. It appeared they loved their jobs which was passed to the customer, ME!!! Thank you for making it fun and easy!

B

BTexpress33

Service Dept. was awful. Had to wait almost 2 months for my trailer to be warranty repaired. I bought a New 2017 Wildwood and the gray water tank dropped out of the track coming back from camping. When the dealer and manufacturer is at fault, you should be placed as a "High Priority" and have your trailer fixed asap! Thanks for ruining my summer camping plans!

B

BJ Redford

Well, not quite as advertised. On our initial visit we were treated kindly and the salesperson was patient. They quoted a price for a hybrid used trailer and we took it and left. We returned a couple of days later to buy that same unit at the quoted price, only to be told they quoted the wrong trailer. The trailer she quoted was an even older tent trailer, but they would have to honor the price if we still wanted to buy. It seemed their expectation was that we would say nevermind or take the other trailer, but we moved forward with the sale. We had to push for them to fix a tire and reattach a brake cable, being told "by law we only have to check the gas lines to make sure they don't leak, so that's all we do." After finally getting those two minor things changed they pulled it around front and dropped it off. Nobody stayed to explain anything, nobody offered to show us any aspects of folding up the beds (even though they said someone would), and the saleslady didn't even bring the keys. She had her husband do it because she was too busy showing some other people trailers. When my wife wanted to ask a mechanic some questions, he acted irritated and treated her like she was an idiot. 3 stars because they have a decent selection of trailers, but we will likely never purchase from them again. We steer others clear also, or at the very least let them know they'll be treated like a temporary inconvenience.

D

Dan Thirkill

Very pleased with the attention and service provided by Terry, Todd, Mike and team at Ray Citte RV. From initial discussion, walk-around, purchase and pick-up, they were all professional, courteous and knowledgeable. Looking for an RV from a local dealer? Give them a try-

J

joshua busby

The best RV service hands down.

C

Corby Bleckert

Buying experience was simple and easy. The repairs being completed on our brand new RV not so much. They don’t communicate with you or follow up on simple repairs. We have currently been waiting for over 7 months for them to get our trailer parts and repaired. Not recommend.

L

Lisa Blundell

I wanted to take a moment and share with you the wonderful experience my husband and I had with Brent today. We are looking for a new 5th wheel trailer and Brent was extremely knowledgeable about the lines Ray Citte carry. He was helpful in showing and explaining various models and options. We both appreciated his frank, no nonsense, no pressure approach. He truly made our experience really fun and gave us the information we need to make the best buying option for us. So, thank you, Brent, we can't recommend you highly enough and will send our friends your way! .

E

ernie gardner

This was my first experience with Ray Citte RV. I brought my 23 ft bumper pull Forest River Trailer in to be winterized. The technician was very cordial and actually explained what he was doing and why he was doing it. He kept working while he was explaining. The best experience I have had with any technician, including auto, ATV, and appliances.

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