Rowley Regis, United Kingdom
105 High St
N/A
+44 1214398840
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My first impressions of the staff was very positive. However i have recently requested a refund due to a change of mind and lack of confidence in the product being recieved. This request was initially declined but will hopefully be processed today. Im sure the shop can only improve its probity as a result of the experience with myself.
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Good choice, good range of quality, good price, prompt and quality fitting. What more can you ask for? We have had carpets from other suppliers but Real Carpets will be our first choice. December 2020 - just had another room carpeted by Real Carpets. Very pleased again. Can't understand some of the other reviews.
Very poor communication and service from the owner. Initially communication was fine through Facebook messenger (following an advert on a Facebook buy and sell site) with the owner replying through the night. But then when it came to finalising the order, the replies totally stopped. Ive sent several messages and all have been read but totally ignored. Such a shame and a big let down. I will not be recommending this company to anyone and would urge everyone to carefully consider this before going through an order only to be let down right at the very end.
Thrilled with my new carpet thanks guys
Excellent service, had carpet measured and fitted by real carpets. I was very impressed with the quote I recieved , beat 3 previous quotes I had by alot!! Carpet was fitted and very happy with it! Will be going back soon for some lino! Definitely recommend!
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