Search Icon

T-Mobile

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Rowlett, United States

t-mobile.com
Cell phone store· Electronic parts supplier· Electronics store· Telephone company

T-Mobile Reviews | Rating 3,8 out of 5 stars (8 reviews)

T-Mobile is located in Rowlett, United States on 4301 Lakeview Pkwy Suite 400. T-Mobile is rated 3.8 out of 5 in the category cell phone store in United States.

Address

4301 Lakeview Pkwy Suite 400

Price range

$$

Phone

+1 9724759736

Service options

In-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
Write review Claim Profile
K

Karen Suber

  • ★
  • ★
  • ★
  • ★
  • ★

My visit was Awesome! Rayvn was very knowledgeable professional and very pleasant. I was in and out in no time.

D

Danielle Ronquillo

  • ★
  • ★
  • ★
  • ★
  • ★

Biyron was awesome. He explained everything clearly and answered all my questions. I left the store very happy. We recommend this store.

T

Taylor Prothro

  • ★
  • ★
  • ★
  • ★
  • ★

This T-Mobile store is great, the service is super quick and helpful, and everyone working was incredibly nice. Mason helped me out and he's a rockstar! Very knowledgeable, was so efficient helping me upgrade my phone, and made sure everyone was taken care of. I would definitely come back to this store the next time I need anything.

T

Terry Gautney

  • ★
  • ★
  • ★
  • ★
  • ★

The associates listen to what I had to say whether it be human error or device then he took the appropriate action ordering me a device and I go switch them out the next day. This is service I am not used to most of the time there's some excuse. !!!

C

Charles A. Agbakwu, Sr.

  • ★
  • ☆
  • ☆
  • ☆
  • ☆

Rudeness and condescension factors are off the charts in this store! My first T-mobile account was in 1995, when it was Voicestream; never had to file a complaint, ever! Never had issues with the Rowlett store until 6/1/19; so the hostility with which I was met was a bit unnerving. No welcome etc., what I got instead was "what is the issue?" That set a tone that continued for a few minutes with the one fellow. Then he hands me over to a woman, whose great rejoinder was "what seems to be the issue?" Despite my best efforts I couldn't countenance the humiliating treatment for too long; especially when they deliberately gave wrong information that contradicted the online provided information; so I left without commentary. I was ushered out with a loudly yelled sarcastic "Have a nice day" with a smirk and giggles. Look, I've been around the block a few times; so I know exactly what was going on with those people. So, while John Legere is publicly presenting T-mobile as an inclusive company, his employees are presenting what I'm guessing is the reality of T-mobile.

M

Mike Dubay

  • ★
  • ★
  • ★
  • ★
  • ★

T Mobile was great. Raven was a tremendous help getting our new phone.

K

Karie Loftin

  • ★
  • ★
  • ★
  • ★
  • ★

They were wonderful to my Husband and I .I was needing New phone because the old one was haveing problems keeping a charge .They and I say they it was a Team experience Each and every of them helped us that day.We got a new and and every thing great with transferring from phone to the other. Thank you T .mobile for every thing I am very Happy

A

Alan Hardy

  • ★
  • ★
  • ★
  • ★
  • ★

Very knowledgeable personnel, great selection of phones.

Popular Topics Mentioned

Open hours

Close