Rowlett, United States
5401 Kenwood Dr
$$
+1 9724120161
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car parkWheelchair-accessible entrance
Colton was a great help, and he knows his store very well (including stock). He can handle helping multiple customers at the same time, answering the phone, and providing excellent customer service all the while.
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We visited this GameStop to find a used game for my son who is starting to get into games. We got the PS4 version of Plants Vs Zombies, which later we found out was online only and it required a Playstation Plus paid subscription. As we paid, the associate asked if I was a member. Discovering that I was not, he did not attempt to ask if I'd like to join. We went home, only to discover that he had given me the PS3 version of the game. Returned the next day to get the right one. The service was better the second time around but I will be returning to give back the online only game. I personally wouldn't want to go back into the store again.
Getting a warranty is useless and a waste of money. The employee I talked to had no care to help me with my problem and lacked any knowledge of helping me find a solution. I haven’t purchased anything from GameStop in years and won’t ever return because of the incident I experienced. I’m looking forward to the day when GameStop goes out of business.
Super helpful staff with great knowledge. They always go overboard to make sure I get the best used games with the best artwork and game cases. As a collector of video games I know I can go to this location and get a clean copy of most games they have in stock.
It's a good gamestop, not great but good. But it's only good because it's been open at this location for a while. But it's been old faithful for me for some years.
Awesome. Thats it, just go there if you are in that area. Its quiet and just nice.
Was super helpful and able to make my online return and get a full refund. :)
Totally out of control with the price of used controllers, 57.00 for a ps4 controller thats been abused, or malfunctioning save the headache and buy new or used elsewhere. I'm very disappointed in how GameStop has deteriorated over the years which is why I have stopped frequenting them.
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Wheelchair-accessible car parkWheelchair-accessible entrance