Rowlett, United States
Princeton Rd
N/A
+18009218101
The worst customer service ever, don't even deserve the 1 star. The company needs new management that is focused on assisting their customers. I will be switching internet providers and will never do business with them again.
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I would say customer service is horrible at Frontier but that would say they actually had it. Worse experience dealing with any company.
These guys fell off a cliff! My cable kept creeping up & popular channels would no longer be included. I went to there competition & now pay 100 less per month
Been trying to reach them all morning. Wouldn’t assist when we finally did get through because we needed the app (which wouldn’t work when we tried). Did try calling again to get help and now “call can’t be completed as dialed” or we get though the phone tree to be mysteriously disconnected right before reaching a rep (even though it worked earlier). Very suspicious business practices. The app doesn’t work, the service is terrible, the rep wasn’t helpful at all. Avoid using Frontier at all cost.
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