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Firestone Complete Auto Care

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Rowlett, United States

local.firestonecompleteautocare.com
Brake shop· Oil change service· Car repair and maintenance service· Car battery store· Tire shop· Vehicle inspection· Wheel alignment service

Firestone Complete Auto Care Reviews | Rating 3,8 out of 5 stars (5 reviews)

Firestone Complete Auto Care is located in Rowlett, United States on 3604 Lakeview Pkwy. Firestone Complete Auto Care is rated 3.8 out of 5 in the category brake shop in United States.

Address

3604 Lakeview Pkwy

Phone

+1 9722959944

Accessibility

Wheelchair-accessible toilet

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
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A

aguz2966 aguz2966

They are good fixing cars but a lot times, one simple things takes two hours to finished it.

B

Bob Thorman

Best Firestone ever! Great people, great mechanics James was the most helpful and friendly service guy I've ever met. I really appreciated his help with my repair and everything he told me he honored. Very solid Firestone. Great work.

A

Alan Orshalick

Rowlett Firestone has been very consistent over the 20 years I've used them. If you watch their specials, pricing is competitive. Always found their Service to be fairly quick if you schedule with them. I was able to get 'lifetime' alignment for 189, that was a deal.

J

Jas Bowen

Negative Stars - I am extremely displeased with my service today. I went in as I needed my battery charged for my car and was told that I would need a full replacement as the battery was no longer good. No problem. I asked that they continue charging my battery and said I’ll set up an appointment to return for the full replacement as they stated they didn’t have a battery on hand today. Later, a tech named Moses (I believe) walked over and stated that he had called autozone and found a battery for 360 and that it would be an additional charge of 72 for system reset fees and that “HE had to go pick it up”. I said ok hesitantly as I knew I was going to try finding a cheaper battery on my own. As I sat waiting in the lobby I searched on my phone for batteries and one of the FIRST ones that came up was the battery I needed from Autozone for 199. I called Autozone to verify the price because I could not believe this tech just flat out lied and Autozone (the one he supposedly called) confirmed that the battery is only 199 and that no one had recently called to inquire about a battery today. When I asked him about the price discrepancy, he proceeded to call Autozone “again” in front of me and upon the end of this nonsensical conversation, the tech says “Oh well I spoke with someone earlier and they told me it was that price (360) but now they said they have a sale.” Are you kidding me?? Would you have refunded the difference once discovering it was cheaper? No, as they’d ALREADY had an itemized invoice generated for me.... We are literally in an economic depression people. Please have integrity and do better. I am truly disappointed.

C

Chris E

Paid for a lifetime alignment and this location just can’t seem to get it right. Doesn’t double check their work. Says computer shows in green but steering wheel is way off center. Go to a different Firestone for alignments, they only have one guy at this one and he doesn’t know what he’s doing.

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