Round Rock, United States
16030 Park Valley Dr Ste 200
N/A
+1 5122488157
Toilets
Wheelchair-accessible toilet
Exellent place to take blood test customer service is great just walk in and out I recommend appointment for better services .
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Good lab for routine tests! Great waiting area! Clean lab and specimen collection bays. Staff do blood draw fast.
Abrupt borderline rude employees. Having to use the automated check in where you have to touch the machine in the middle of a pandemic seems a little tone deaf
Did a walk in for employment drug screen, waited almost 2 hours and had to leave because they were not calling people fast enough. Decided to schedule an appt instead for the following day, received email and text confirmation and once I checked in and came up to the counter the individual working here tells me she doesn't have me or anyone listed for that appt. I showed her 2 confirmations of the appt and she said maybe it's not for this location, even though email and text both say this location at a specified time. So, she told me to check in on the kiosk and that i would have to wait few hours because she is the only one working today. This was an excuse for my previous visit as well, she was the only one working. Will I get to piss in a cup today? Probably not.
The ladies that are supposed to HELP you in the waiting room were incredibly rude. One of them hardly acknowledged me and didn’t even take her eyes off the computer. I drove 1 hour and 15 minutes (one way) for digital finger printing and had to go back without having my finger prints done. Do not recommend due to rude staff and lack of care for their patients/customers. I would give it a 0/5 if it were possible.
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