Rotterdam, Netherlands
106A-108A-110A, Jonker Fransstraat
N/A
+31 103043067
In-store shopping
After searching for a long time for my perfect dress, I have found and bought my perfect one here. They have great choice of affordable modern dresses ( some other places offer rentals for the same price). The choices are great. I think there is something for each size and style. I had help from two lovely ladies that work there ,Miriam and Nadya. They were very kind and patient. My bad luck was only that I was searching for a dress during corona time, so I was not allowed to browse between dresses they offer. I got suggestion for dresses from employers there, based on my description and wishes. I found that hard and annoying, but I managed to find my dress second time when I got back to the store. I got married few days ago. My husband reaction was the most important for me. And he really liked it, so that made me really happy and sure that my choice was good. I would recommend any bride to check this store.
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I had a good impression till one day ago. I called to ask them if they have some laundry service to reccommend for bridal dress I bought there. I thought they might have someone they work with( like other bridal stores have) and because they already gave me list of tailors once I wanted to buy dress in case that alternations were needed. The lady that answered the phone was so surprised with my question (like I asked her where can I buy roasted lamb or so) and even with rude tone told me to google it. I already googled, I called them because I thought they have some trustworthy partner to recommend... I just felt there was a better way to answer.... One more bad thing I was quite about, but now I am a bit angry at them, so I will say it : First time when I made an appointment, I was rudely refused upon my arrival because I had no one with me to help me to dress up. They said it was corona protocol. But when I decided to come next time with a friend, they did not mind pushing their heads into dressing room with me, or going in my face with face mask to help me with things... I understood it is for safety reason, I just did not have similar experience in other stores( I was in 4 other stores, and in all of them alone ). Also, this was the only store where I was not allowed to browse dresses myself, I just got to see what they thought I should according to my description... I got the dress there, most of the people there were kind , I am happy with it... Just because of this before mentioned things, I would not give it 5 stars... I felt like they did not care anymore to help me since I already got the dress...
The shop is nice! The service is really good, friendly and experienced staff! No need for an appointment, you go in and they take care of you. The dresses are beautiful, and ready to be taken home.
Strongly recommend!!! really down prices and great quality!!!! the personal is soo nice and the call center to! they answered to my emails on a few seconds!
Great customer service I have to say! Roomy place with many affordable dresses and god quality. People are friendly and helpful. They paid attention and care to support me in fitting the dress. After the purchase, I came home and felt so grateful receiving their sweet gift. Thank you so much Rony and the whole sales team. After months I finally found the dress!
Deli
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