Rotterdam, Netherlands
Aluminiumstraat 6
N/A
+31102677773
The customer service is absolutely horrible. I ordered a dining set which they came to deliver. I was home, they claimed to ring the bell, they claimed they called me (when they wrote the number down wrong) and I never heard the bell ringing, I got no phone calls. I made arrangements to have the item brought on the 2e floor and was waiting the entire day. When I asked for a refund because of the disappointing customer service I was told yes. When I arrived at the store they told me they have to keep the 30 delivery (when their rules say 50% will be returned due to any errors or if it is not possible to deliver.) I am not a native but I am a citizen and can't help but feel because of not understanding the rules I am not told the correct information, I am deemed wrong for not being able to receive the item when I did nothing wrong. They did not accept any fault, any responsibility and didn't even apologise for THEIR error. I was forced to take the item or else I'd lose money for their incompetence and arrogant behaviour. Communication is key and that is lacking here. A very disappointing store and quiet frankly racist people.
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always go to this piekfijn before considering buying furniture. some times they really have wonderful pieces for great prices.
Low budget second hand recycle shop
always some suprises here
al maanden DICHT terwijl hier nog steeds staat dat hij open is. Sinds de her-opening ( dus al maanden geleden) ook een stuk duurder geworden. maar zeer slechte info hier op de site dus m.b.t. openingstijden.
Zo ongeveer de goedkoopste boeken in goede staat van alle kringloopwinkels in Rotterdam
Ik bel aal en week om te vragen wanneer zijn jullie weer open ...
Jammer dat jullie op jullie website NIET vermelden dat de winkel DICHT is. De andere kringloopwinkels hebben dit WEL op hun website gedaan!!!! Ik stond net met een kofferbak vol met spullen om af te geven bij jullie voor een DICHT hek!!!
Deli
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