Rotterdam, Netherlands
Westblaak 81
$$ - $$$
+31 102237500
N/A
Outdoor seatingTakeawayDine-in
Bar on siteGood for kidsHigh chairsToilets
Wheelchair-accessible seating
AlcoholCocktailsCoffeeHalal foodKids' menuLate-night foodSmall platesSpirits
Misleading pricing. Dessert menu is displayed in front with prices, but got charged 50% more just for sitting down. Was not informed of price surcharge at any point. Not impressed with the staff.
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There is always a sign outside the front door advertising a burger deal, so a friend of mine and I went inside and tried to order this deal. The waiter then informs us, a moment later, that \my manager just told me that deal is only valid until 6 pm\. We point out that it does not say that anywhere on the sign, that this is a highly misleading way to advertise, and that they should honour the offer they lured us in with. The waiter tries to claim that they recently changed this and didn't have an opportunity to change the sign yet. After some back and forth we get the burger at the full price (because the waiter's English and our Dutch wasn't good enough for a proper argument). Both the burgers and the smoothies we got were delicious, which makes this even sadder. On the way out, we recommend they change the sign and they assure us it's gonna happen very soon. This was two months ago and the sign still hasn't been changed. Also, let me point out that this is a chalk on blackboard kind of sign, so it would take less than 5 minutes to fix this. You know, if they weren't deliberately trying to lure people in with a fake offer. Is this illegal? I don't know, but you would certainly hope so. Is it shady, immoral, and unscrupulous? Yes, it most certainly is!
We had a cheese cake, which is advertised at 4.50 on the large board. When we wanted to pay the bill, to our surprise we were charged 6.95. We were told the extra cost was for sit-down instead of take-away. This was not communicated to us beforehand. Not cool!
Steakwhat? No clue on how to cook a steak. Choose the most expensive dish of the menu. I can't imagine the cheapest.... No beer, no wine. I fully respect their religious habits but a warning outside would be appreciated
I feel like getting cheated, over charged. I arrived the restaurant with my friends, the staff told us due to Ramadan period, they will not serve the buffet early. We asked for menu, but they told us only BUFFET AVAILABLE during this period. We tried to leave but the staff asked the chief chef and asked us to stay. The chief said that he will serve us ribs. It is our mistake by not asking the price. At the end we ate RIBS and small bites with 27. PER PERSON and there are no top up for the food. If this restaurant doesn't like to serve non-Muslims out of fastening hours, then they should close; they should accepting customer and overcharge them. The fruit in the house is just some over periods fruit... P.S: DRINKS ARE NOT INCLUDED FOR THE BUFFET.
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