Rotterdam, Netherlands
Coolsingel 93
N/A
+31 9000024
Wheelchair-accessible entranceWheelchair-accessible lift
I tried opening a business account here, and was pleased to see that they have one especially suited for doctors, so I was expecting a high level of professionalism. Unfortunately this is not the case. For starters the website states that you will have your account within a week, I think I've had to call about 6 times in the past month to find out what was taking so long, each time I got some stuttering student on the line who couldn't explain anything to me. Never once did I receive an email about the status either. On my final call they told me it would take another 2 weeks (so 6-8 weeks in total!!), at which I got so frustrated I cancelled the order, called the ING who were able to see me the same day and my account was arranged within a few days. Funnily enough the ABN AMRO has decided to ignore my cancellation and sent me my stuff anyways, so not only are they impossible to get into business with, you can't get rid of them either.
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Abominable service at the reception.. the lady at the service desk is amazingly snappy and frankly.. abundandly rude. Such a rude person should not welcome people. Needless to say, i will bring my business elsewhere.
super quick, helpful and friendly service!
Very friendly and extremely efficient service by the bank's employees. They were very kind, professional and competent to deliver the best service. Thank you!
Deli
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Wheelchair-accessible entranceWheelchair-accessible lift