Roswell, United States
10900 Alpharetta Hwy
N/A
+1 7706504000
I have visited this dealership twice since I wrote a poor review for the service received in May of 2020. After being contacted personally by the service manager Rodney I was assured that my experience was not the Jackson way and proper feedback and any necessary action would be taken! He encouraged me to come back, in which I did and on both occasions I was glad to have made the hour plus trip. My service advisor Kendall is awesome. He always take the time to listen to my concerns and addresses them with ease. I am glad I came back and I am considering purchasing a another Acura this summer from this same dealership. My philosophy is that if is not broken then don't try to fix it. Keep up great work Rodney and the team!!
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Sergei Potapoff is an excellent sales person and he made the task of buying a car very simple. I didn't want to go in the dealership due to covid-19 concerns, I had the option of the car coming directly to the house, a very nice service. The price was excellent and the car, a 2020 MDX, is a dream. Thank you to everyone at Jackson Acura, especially Sergei! Update: Sergei has continued to be a wonderful source of information about my new car. He referred me to service advisor, Yvonne Russell, when my tire sensor was giving me trouble and she was also a great source of help. Jackson Acura hires great people, very pleased!
This was the absolute best car leasing experience I've ever had and I have purchased and/or leased many in my lifetime. Reggie Hammond was our salesman and he is so polite and knowledgeable. From Reggie's desk, checking out the vehicles I wanted to see, to test drive and then to finance, I was out the door in less than 2 hours. Then Reggie even took his time to pair mine and my husband's phones with the vehicle. WOW... WHAT GREAT SERVICE!!!! I definitely recommend this dealership to anyone looking for a new vehicle. I love my new MDX by the way.
Great experience! Rob treated us well and would highly recommend getting your next car here.
Sergei, our salesman was so helpful. I had called and inquired about a new MDX and he said he would work something up and call me back. He called back with a great price, walked me through the application process and finance and delivered my car to my home all within a few hours. He was wearing gloves and a mask and showed me all the particulars about my new car. He has followed up with me a couple of times to see if I have questions about my new car. This was the easiest car buying experience I have ever had, and I have bought a lot of cars in my lifetime. I give them 5 stars for honesty, integrity, ease of purchasing, and follow-through. I will buy all my new automobiles from Jackson Acura.
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