London, United Kingdom
253 Graham Rd, Hackney
N/A
+442085338500
Stay far away from this company!! Appalling service with no reply on what was an absolute disgrace of a flower 'arrangement' that was delivered, if you can even call it that. Initial complaint that took 3 email chases for me to get a reply to: Extremely unhappy with order.. First off specified note to deliver sometime in morning, ended up getting a call at 10pm at night just as I was going to bed to say flowers are being delivered now. Delivered at 10pm on the day it was supposed to arrive? The day / celebration is long gone and over, surprise ruined. Also, I paid not only for deluxe, but the most premium (fullest version) of the flower arrangement, what I received was an 'arrangement' of half dead flowers that were so sparse it wouldn't even suffice for the normal version, much less the deluxe or premium! On top of it all, it was addressed to 'Mr.' Helen...Completely ruined the surprise and will be expecting a full refund! Do not recommend at all!! When company finally replied they completely absolved themselves of anything wrong, actually trying to say that it's my fault that the delivery was late for living far away and that the flowers were fresh when they had it and that it's not their problem they were wilted and dying by the time it was received! Absolute disgrace of a company the both of them, stay far away! *Pictures what I received vs what is advertised online. Not to mention I paid for the premium / large version, hate to think what the normal arrangement would look like
like
I don't usually write reviews, but ... even though I only phoned in my order for next day delivery at 5.45pm, Kevin made it so easy. The service was efficient, professional and friendly. He's got good chat too. The flowers arrived on time and were absolutely beautiful. Thank you.
My fiancé lives in in US and we haven't been able to see eachother due to covid. He ordered me flowers which were meant to arrive on valentines day. He thought they had as he got a confirmation email, yet 2 days later I haven't received anything. I've called Direct2florist, but can't get through. Called Rosa Florist, the man who answers keeps saying they'll call me back cause \they're busy\ but don't. Taken the money, haven't delivered the product, terrible customer service and unable to contact.
Amazing service! The gentleman behind the counter was really nice, I bought some flowers and he got me a plant of aloe vera free of charge! I highly recommend this shop to buy your flowers and plants! Thank you very much sir! Will definitely be back soon (I'm not really good with plants)
Great flower shop owned by a golfer turned florist. Friendly service! Will definitely visit again when l am in London next.
Deli
The best companies in the category 'Deli'