Rolla, United States
500 S Bishop Ave N
N/A
+1 5733084887
Kerbside pickupOnline careDeliveryDrive-throughIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Passport photos
Completely awful. Canceled my appointment out of nowhere with no explanation. No one answers phone calls. No option to even reschedule without going through the whole process again.
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This is literally the worst pharmacy I have ever seen in my life. They are understaffed, bad customer service and just don't care. If you call you have to wait 20 minute before anyone answers. My doctor recently switched my add meds from paper to electronically. When I went to go get it filled they didn't have a 90 day supply so they only gave me 30. What they didn't tell me is I wouldn't be able to pick up the remaining 60 later, because it's a narcotic. I called my doctor, who is out of town for the next 10 days. They tried to contact CVS and the pharmacist LIED TO MY DOCTOR about the last time I got my medicine filled. If I fail this semester because of their stupidity I'm suing
Brutal is one way to describe this pharmacy. Brutal wait-times, gross incompetence at a dangerous level. I go there simply because it’s almost free with my plan but I’m opting out at the end of next month. They have messed up my prescription several times. I almost always have to wait 30 mins. On top of that they don’t seem to remember when they talked to you. I talked to a woman about my order came back a hour later for it and she had no idea who I was. If you can opt out of this pharmacy do it. It may save your life.
I have never been to a more unprofessional pharmacy in my life! They are no help at all! If you don't have to get your scripts filled here then don't!
Please read. Wish I could give them negative stars, I would. My mother has been going to this pharmacy since she moved to Rolla almost two years now. I handle her meds and appointments. They NEVER fill the right script and she always runs oit before they actually refill the script, even though Ill call a days ahead sometimes even a week ahead. My mother's Doctor has changed, they have been informed of this many, many times. They still continue to send it to the old Doctor. I have wasted time and gas going back and forth because when I get there they messed up the script. They also tell me that they dont have some medications on file, even though they have been refilled there.
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