Rogers, United States
2603 W Pleasant Grove Rd Ste 110
N/A
+1 4792543459
Wheelchair-accessible entrance
I'd give no stars if that was an option. I have both internet and cable services. No service for 2 straight days this past month, now all afternoon no service again. Goes on and off. When you call customer service, they can't tell you why it's out. You only know when it's supposedly coming back on. I pay a lot of to have a service that I don't have. Plan on cancelling service asap.
like
Cox ripped me off big time. When I moved into my new apartment they charged me for service I did not even use! Now it has went into collections and affecting my credit score. Cox is no good at all. I’d advise people to never use Cox.
So let me be 110% I would never recommend such a poorly thought out, trash service to anyone even on a good day. My roommate and I have had so many issues its not even funny. Our internet doesn't even work half the time and when it does its slower than what we are paying for. When we call or get ahold of customer service, they are very unhelpful, rude, condescending, and end the call or chat without even helping us. And when they do try to offer help they try charging us more and extorting us for services we already pay for.. We are looking in to suing cox for false advertisement and extortion or we are just gonna switch providers which ever one we pick to be honest. I hope you head my warning and never give this company your business
The staff was friendly. I went in to cancel my TV service, and it was taken care of quickly with no fuss or pressure to keep it - just a friendly offer that they were happy to help if I change my mind and want to add it back.
My visit today was a good one. The employee that helped me was very informative and helpful. I've had some rather questionable experiences at this store in the past. Today was a rather pleasant experience and if all my visits were like today's, I would gladly go back and recommend this store.
My internet most often doesn't work, despite the fact that I keep "upgrading" and got a new router. Even the representative that helped me last time had to wait long periods of time for info to come up on his computer. You would think Cox would use a competitor's internet service so they can at least assist customers in a timely manner. Be prepared to call every month to get your service prorated so that you only pay for the time you did have service. Very annoying.....
Today I have been tricked and scammed because right now I'm not happy with the channels that I am getting and I just want something that makes me feel glad in the cox could not do nothing about it to fix it
I was told one price by store only to get 20 phone calls quoting another price. Followed by being on phone with customer service for 45 mins and 17 different customer service people. Just to cancel a home life install. Not to mention the butcher install they did on my cable so I buy my family a beautiful new home. Only to have 12 foot of black cable ran across by wall after paying 50 for professional install.
Deli
The best companies in the category 'Deli'