Rockwall, United States
2400 Horizon Rd
$$$
+1 9727228396
N/A
DeliveryDrive-throughTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Comfort foodKids' menuQuick biteSmall plates
Gotta say I've had better experiences here than at other panda locations. Food was fresh, it was a big order and they nailed it. Wait was to be expected. Guy that brought it out to my car had a sense of humor about it. As an "essential " worker myself I can appreciate the ability to still joke with your customers for sure. This last year hasnt made it easy.
like
Food was good and flavorful, Cashier was nice .Manager Kevin when asked about portion size of Panda Bowl was rude .I asked to pay for additional shrimp and he walked away.
Excellent Customer Service and food was very tasteful. The manager treated us as respectful customers with courtesy. Even gave us free drinks since we had to wait for one of our dishes to be cooked. Even brought our food to our car. Great service. Great Team.
is the 3rd time buying here thinking it will get better but unfortunately no i was wrong they alway missing either drink s or sauces today they didnt even have change and drinks flavors where out too very rude costumer service gotta drive with out food after spendind 20 minutes in drive thru unbelievable lesson learned
First visit and was not impressed. The drive thru was busy on a Sunday evening but it went by quick. We visited the website to see what they offered before ordering. We decided on the family meal of 3 entrees and 2 sides. They wanted to charge an additional 4 for the Shanghai Beef so we decided on the other beef entree (not many to choose from). We had to wait an additional 15 minutes on the beef to be cooked. When they finally brought it to the car, they did not apologize for the wait. Customer service is lacking here and I will never be back....Oh and the chow mein side was like plastic noodles, it was disgusting. Everything else was pretty tasty.
I takeout from this location 2-3 times a month. On this visit though, I ordered a bowl of mushroom chicken. The bowl literally had NOT ONE PIECE OF CHICKEN. Unbelievable. The vegetables were also undercooked. Someone got in tooooo much of a hurry. Like the saying goes..... they will FU through the drive threw
My beef and broccoli was pretty much all broccoli with only 1 beef sliver and some bits. Rice was also dry. Wasnt busy and early enough that this shouldve been the 2nd or third batches. Disappointed
Some good. Some bad. If it is very good look for a hidden surcharge. Some portions are skimpy. Can be nasty inside the restaurant if people don't care.
Deli
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