Rockhampton, Australia
Queen Elizabeth Dr
N/A
+61749225433
If I could give less than 1 star, I would! Terrible, terrible customer service, made us feel insignificant and ultimately, we were given the wrong advice. We bought a product which appears to be faulty and even though the product is still in warranty, the team at Rockhampton refused to help us or honour the warranty. In the last two days, we have been to Holden, a local mechanic and a local auto-electrician, all diagnosed the same problem and all told us that the product we purchased from Supercheap Rockhampton was not working as it should. Still, Supercheap refused to help us or honour the warranty as they should under consumer law. Thankfully, with the help of other local businesses, we have our car on the road again. We will never be back.
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