Rockhampton, Australia
124 East St
N/A
+61749244000
Mac Choice fixed my iPhone 12 Pro Max recently. Happy with the service.
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I had my MacBook Pro late 2011 repaired , logic board replaced/recalled.. but when it came back I noticed it was not the same body, trackpad etc. It had a smooth trackpad before and very nice backlit keyboard but it came back with a worn out, poorly lit keyboard and the trackpad was not as smooth as before and worst was the panel underneath does not fit!!! Now the webcam is not working. Because of my busy schedule I did notice this like a whole month after the repair, first was the trackpad then the keyboard then finally after 3 months the bottom plate so i did not even bother arguing with them. Im sorry to report this you guys and this is the only authorized apple repair center in Rockhampton so I guess we have to deal it. But if you can find another repair center or a technician then steer clear from this one. Repair is not a pleasant experience. The one star is for the receptionist and another star for the store itself. P.s. I have to wait for almost a month to get it fixed. Its been almost a year since the repair.
Receptionist was personable And went out of her way to understand my requirements. Afraid didn't her name other than she was short with light hair. Eric in repairs knows his stuff. Offered alternatives And pros And cons to solution. I think the words I'm looking for with my experience was "Honest, Friendly, knowledgable".
Mac Choice did an excellent of helping me with my liquid damaged laptop a few years ago. I ended up replacing it with an iMac and the technician was able to duel boot it with windows 7 for me at the time.
Kindly staff members.
My elderly parents bought a MacBook Air from Mac Choice, and the support with getting them set up and started has been awesome. While I've only heard about it 2nd hand, it is clear that the girls (Anyone who is under 60 is a 'girl' to my parents) in the shop took extra time to help two people in their 80s to set up their email, all log-ins etc and made the process VERY easy for them. They are now confident Mac users. Mac Choice gets a number ONE rating from our family for customer service and for going the extra mile. Thank YOU!
Does anyone know how much the iPhone lightning headphones are plz need to know asap
Great service had my iMac fixed under AppleCare with them. No dramas.
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