Direct Freight Express

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Rockhampton, Australia

directfreight.com.au
Freight forwarding service

Direct Freight Express Reviews | Rating 2,2 out of 5 stars (8 reviews)

Direct Freight Express is located in Rockhampton, Australia on 316 Alexandra St. Direct Freight Express is rated 2.2 out of 5 in the category freight forwarding service in Australia.

Address

316 Alexandra St

Phone

+61 1300347397

Open hours

...
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B

BeanDownUnder

You want your item fast they are great. You want it to remain in one piece, use another carrier.

J

janis pirrie

Disappointed they didn't deliver to my address at builyan

L

Liam Fahey

Unable to delivery to a location that is clearly marked in a main street. Every other company can but they cannot. Do not use!

S

Sho Nishihata

Why didn’t your delivery person knock my door and ask if anyone is home? Just saw the person leave a note in my letter box without checking. This is absolutely not acceptable as your professional attitude.

E

Eddie Malseed

Lot of gear and the guys can't do enough to help you, even though they are flat out.

L

Len

I ask them to call if struggling to get to my unit, i phoned them twice to check and they said they will deliver and call me if any issues. No call, not delivered 2x days in a row! Very upset, very disappointed. Will not use if possible

H

Heather Northover

I'm in the process of sending a complaint to ACCC after a terribly incompetent incident which resulted in deliberate damage both to the item being delivered and my own property. If anyone would like to join in please pm. Absolutely disgraceful, incompetent, careless

L

Louise Formosa

We were left a "sorry we missed you" card at 5.17 pm. Our workshop closes at 5 so we weren't there till the next morning at 8 am. We then find a card that tells us we missed the parcel that we have been waiting for for 3 weeks. There is no address on the card, no phone number, no pick up times, and no opening hours. A google search reveals a phone number - one phone number for every single depot. I am told that the pick up times (for myself to drive an hour away) is 6 am to 8.30 am. So I have missed my parcel for another day, and I have to pick it up myself very early in the morning. Very inappropriate times for pick ups for most people, and extremely poor documentation. Also, the lady on the phone was very short with me when I told her these times were not good enough. Also, I had to double check with her on the pick up address several times. Very inferior service (on this delivery anyway)