Rochester, United States
11 Comfort St
N/A
+1 5852325555
On-site services
Wheelchair-accessible seating
Recently had Ryan here on two consecutive days. First was for a burst water pipe to the refrigerator ice maker/water dispenser; and the second day was a failed gas valve on my new furnace. Both days, the technicians called ahead, were right on time and gladly explained what was wrong, what they needed to do to fix it and made the repairs in a timely fashion. Ryan is always timely, friendly and provide the utmost in professionalism. My family owns a small business, so we carry a bit more of a discerning eye when it comes to customer service. Ryan Heating and Plumbing checks all the boxes when it comes to great, quality customer service. We won’t use anyone else.
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When no one else would come, Ryan did They cleared my clogged drain. I am very grateful. My only complaint, is how much I was charged. I understood that the after hours call would be a minimum of 150 for two hours. No problem. He was there half an hour and I paid over 300.
We have always used Ryan for plumbing and HVAC. And when we moved to our new home we were pleased to find they’re also certified to do our yearly inspection of our sump pump. They always do great work, and they’re always a pleasure to deal with. They have the best team of people working for them.
Great job locating a water leak in a very tough location in my house.
We hired Ryan to look at our central air unit which was making a loud noise and giving a reduced output. There was a bit of a wait to get someone to our home because it is a busy time of year- summer and lots of people need work done. We scheduled a day for service. On the day of our appointment, a gentleman named Ian came out to our residence. He was excellent. He was professional, polite, respectful, and also showed the work he did and explained everything right down to the values everything was giving for output. He cleaned our unit, replaced the bad part, and inspected the entire path going through the basement that feeds to our home. We were very impressed by the work done, price, and quality of services. In fact, I was so pleased with the work that was done, I called their office to share the same feedback with their staff. Thanks to Ryan and technicians like Ian who do an excellent job.
Deli
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