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Jack Greco Custom Furniture

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Rochester, United States

jackgreco.com
Furniture store· Amish furniture store· Bedroom furniture store· Furniture maker· Office furniture store· Rustic furniture store· Retail· Antique furniture store· Children's furniture store· Furniture manufacturer· Outdoor furniture store

Jack Greco Custom Furniture Reviews | Rating 3.5 out of 5 stars (4 reviews)

Jack Greco Custom Furniture is located in Rochester, United States on 1611 Scottsville Rd. Jack Greco Custom Furniture is rated 3.5 out of 5 in the category furniture store in United States.

Address

1611 Scottsville Rd

Phone

+1 5853283350

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Assembly service

Open hours

...
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J

Jon Duval

DO NOT DO BUSINESS WITH THIS STORE. Please read prior to even setting foot in their store. Their customer service and communication to their customers I cannot say is bad, it is non existent. Leave a message, no call back, call within business hours no one answers the phone. We placed an order for a table and chairs that was almost 4K and paid in full, our mistake! When placing the order in their Inlet store the owner was extremely nice and it felt like doing business with an old friend. I was assured it would be ready in 3 to 4 weeks. Just like every other review now 10 weeks later and it is not ready. Now when I call the Inlet store no answer, no call back etc. I had to call the Rochester store and speak to someone when they feel like answering their phone. Every time I call the store it get the same BS line \your order is on the next truck\ well the next truck has came and went many times without my order, with the last being \your order I assure you will be here 12/24 as soon as it is unloaded we will take a picture of it and send it to you so you know it is here\, well 7 days later nothing, no call no picture. I am asking for a full refund on Monday if my order is not ready to be picked up. Just like other reviews they only can fax a communication to the builder blah blah blah, but are quick to take your money and can place the order immediately. If I could give them below a 1 star I would. This place is a sham, taking your money on empty promises and blaming COVID for everything, it is sad because the furniture is beautiful and worth every penny. Lengthy review but 4,000 is a lot of money to me and I do not want anyone else to fall victim to their BS.

P

pushin steel

My wife and I bought a beautiful table and bench. The gentlemen in sales were very friendly and we were able to browse the store in peace. When ready to buy we also received a discount and some free wood polish! Bring a FAT wallet and be prepared to spend some coin. We'll be back!

S

S. B.

I took in a PICTURE of my neighbor's chairs/table (2 colors) that I wanted to get in other colors. I ended up with a different style chair and not the 2nd color on either the chairs or table. The owner and an employee then told me they don't do custom orders. Nobody said anything about \custom\ when I showed the picture AND also pointed upon ordering to the exact table that I wanted sitting outside right next to their front door. After several months of back and forth, they got me boards with no holes drilled that I have to install myself for the chairs BUT NOT EVEN THE TABLE. The quality is good but products are extremely expensive. I will never do business with them again.

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Aj O

Been doing business with them for many years now. Dinning room, sitting room, and pool area. I have bought chairs, tables, lamps, art, stained glass. And just recently outdoor furniture. Everyone comments on our custom oak and walnut dinning room table that seats 16 people. So happy to have high quality furniture in my home and now around my pool.

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