Rochester, United States
458 Monroe Ave
N/A
+1 5859787503
The machines are always clean and working. The best laundromat in Rochester
like
Will absolutely not be returning here. It’s a shame because it appears the cleanest and most well-maintained laundromat around, but the staff are so unsanitary and, in many cases, rude, I don’t think it’s worth it. Many staff and customers do not wear masks, and no one is there to enforce it. I would absolutely not trust them to do my laundry, and I don’t even feel safe being in there doing my own. Another comment is the about clientele which gathers around the Monroe Ave doors: I know there’s little the management can do about this, but it is still a concern for customers looking to use this laundromat. Unless masks start becoming enforced and the staff is entirely re-hired, I would suggest taking your business elsewhere.
This laundromat is clean and usually not too busy BUT it is getting 2 stars from me due to the staff not following Covid guidelines. Wearing the mask under the nose or completely under the chin is not protecting anyone. The last three times I have come here to do my laundry I have seen this. One of the staff was folding a customers laundry with her mask under her chin so I will never ask for that service. Very disappointing because this is my favorite laundromat otherwise.
When they are open they are clean, helpful, and great. But be careful about showing up close to opening. Like today no one is there and the place is locked. Either post real hours or hire more reliable staff
I only did wash 'n fold. My gf's sports bra and my army duffle bag went missing. The people I encountered who worked there were ALWAYS professional and courteous including when I came to them with my concern. There was no resolution. 3 stars.
Deli
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