Riyadh, Saudi Arabia
طريق الملك عبدالله الفرعي،المحمدية، Al Wurud
$
+966505432606
N/A
Let me tell you the story, how staff make sure that an establishment lose the customer. So, I was at Al Masaa cafe on last weekend, I’ve been a regular customer to this brand & visited this branch first time after renovation. As expected there was a waiting for outdoor area but I was surprised with host reaction when she shrugged her shoulders in response when I asked approx. How much time will it take. But that doesn’t bother me much & I waited. After, about 15 mins, we got the seat. Then real ordeal & embarrassment started. I was literally calling people & manager if anyone can come & take our order. After contacting 3 person, one staff came to take order. I’ve placed the order for couple of items & a pizza. I request him that pizza should be thin crust (as much as possible). To my surprise, staff (English speaking) didn’t understand the meaning of thing crust. After I repeated 5-6 times, I wrote it on a piece of paper. He still don’t understand. Then I asked him to tell this to chef & he’ll understand, he rudely said, our chef (he mentioned nationality) doesn’t understand English. I requested him again that, it’s ok but just tell him. After 5 mins the order taker returned mentioning “he don’t know about it, I told you he doesn’t understand English”. It was quite embarrassing, specially I was with my family. Ultimately, I decided to stop accepting such embarrassing treatment from the staff & left the table. To no surprise, no one even noticed. But, thanks for opening our eyes about the place. NEVER GOING BACK AGAIN
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Alex is a good waiter , nice location and view wich is in front of kingdom tower , food is average
Great location..... Delicious Coffee,.... Hangout place.... Riyadh night life
Almasaa cafe is good but very busy and service is slow A bit pricy compared to other cafe but I like the ambience The other problem we want to watch Liverpool game and other guys want to watch local Saudi game . Although they have 8 TVs but only 1 receiver !!!!! Very frustrating Their food is Ok but not everything in the menu. Mini burgers and chicken fajita sandwiches are great but others are fair . Salads are good Ice cream is bad bad bad . Never order again
The cafe is big and had plenty of space, they have outdoor seating area which is always good, they have TVs displaying football games, the seating area inside is mostly couches which is comfortable, nevertheless the latte was very bad, the restrooms we're dirty even though there was no rush during my visit, the staff however is nice, 2 stars for the friendly staff and comfy quiet seating area.
They should work on their interiors and furniture.. otherwise food is good
My friend was pretty hungry so he ordered the chicken soup and a pasta. I ordered waffles and we both shared pot of Moroccan tea. I took a sip from my friend's soup and it was very tasty. I didn't like my waffles as much, which to be fair was presented beautifully with fruits and 3 different syrups (chocolate, caramel, maple), but I expected it to be warmer and crunchier. The tea was good but nothing extraordinary. Place is very spacious with outdoor seating as well and has a nice relaxing vibe. Prices are higher than most café's so make sure your wallet is loaded!
My favourite place to go to for a relaxing cup of tea, overpriced, staff are friendly, location is convenient, outside seating available.
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