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Riverview, United States

t-mobile.com
Cell phone store· Electronic parts supplier· Electronics store· Telephone company

T-Mobile Reviews | Rating 4,2 out of 5 stars (8 reviews)

T-Mobile is located in Riverview, United States on 13133 US-301 S. T-Mobile is rated 4.2 out of 5 in the category cell phone store in United States.

Address

13133 US-301 S

Price range

$$

Phone

+1 8132525080

Service options

In-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
Write review Claim Profile
T

Theressa Dallas

This guy lied to sell me a new charger which was unnecessary for my new phone. He also said, “if anything you can just return it within 30 days. It’s quick and easy.” I’ve tried multiple times to return. Not quick. Not easy. Two reps trying to handle the flow, nowhere to check in. People getting new phones/plans taking an hour each while I need to do something “quick.” Don’t believe them when they say you can return without a hassle. *Bonus* I can hear a group of reps laughing in the back. From time to time we can see they’re having a good time. I can’t imagine half the staff are on break at the same time but I’m glad they’re amused. *More icing on the cake* While I have time to wait and watch them, I can see what’s taking so long. They’re trying to push extra product onto their customers despite the clear “no thanks.” No means no T-Mobile. I swear... they sure like to chat with each other. This dude and his two day vacation coming up sound lit!

A

Astro Gaming

Usually I would rather have a root canal than upgrade my phone. Avery was my agent and he was AMAZING!!!! He was kind, patient, and knowledgeable. I upgraded my phone and bought an Apple Watch. Everything was hooked up and working when I walked out the door. It was a Christmas miracle! Thanks Avery!

H

Herbert Berman

The staff are knowledgeable and very friendly to their customers. The problem is that there are not enough employees for the volume of business. Several times I walked out after an hour or more. This is the reason for giving a 3 star instead of a 5 star rating.

M

Mike Thurman

Staff was nice and store was setup nicely, but I checked in and had to wait at least an hour before someone was available to help me. I literally was ready to give them my money and there was just no one ready to take it. The other problem was they tried to give me a Sprint phone telling me that it would work fine. Luckily they could not get it to work but then I had to wait to get my phone mailed to me. Even then until I was thinking about going to a different TMobile store to get my phone did they offer express shipping. Overall not a terrible experience because the lady who helped me was super nice and was able to turn my bad experience around.

C

Charles Hughes

Phenomenal phone out of wack due to sprint towers down switch of sim cards phone working fine

K

Karen Huneke

Can't wait until my new phone gets here. By by Oneplus I am back to Samsung Galaxy.

F

fabricio cabrera

Santigo was quick, professional and gave me great service.

N

Nick Howard

Very professional and fast. Usually have problems going to a cellphone store but this one was awesome.

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