Riverside, United States
1149 Tyler St
N/A
+19516871581
I enjoy shopping at Disney, always what I'm looking for... Minnie ️
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Love the atmosphere and attitude of the store. Cast members are friendly and extremely helpful.
My favorite is the Halloween time when hocus pocus stuff comes out, but your always sure to find something anytime of year.
Prices are a little pricey. But they have cute things.
we love this store especially the littles ones.
Very nice. Clean. Good deals going on.
Was there an hour ago (Halloween 17:45) and I approached the store with a halloween mask--fully prepared to put on a paper mask underneath if need be. Usually I would but the mask covers up my nose and mouth. She probably could tell from my eye area so I get it. So she does her "i'm a slave to disney" spiel (which basically means what disney has beat into her to say) and then she says "Your mask is inappropriate. I'm going to provide one for you." So let me explain customer service. Your mask is inappropriate COULD HAVE BEEN SAID as "I do need to ask you to wear an additional face mask underneath." And "I'm going to provide one for you" "May I provide one for you or do you have your own?" Like. I have my own. I'd of happily and unwaveringly put it on. The way she said what she said, her body language, and her attitude was absolutely not good customer service and not acceptable. It was too aggressive which was unnecessary. My interaction from start to finish was a wave and a smile (she couldn't see) and a greeting. That was it. She really had nothing else to judge me on except that I was wearing which though spooky, was very unlikely (if at all) to be offensive. I won't say your name but I do have it-- please next time handle this better. I am a cast member from Disney properties' and I know they don't train you to speak or act that way. If someone did or does, they need to be reprimanded and/or retrained. I'll consider looking into this if my next interaction. As a customer, very disappointed today.
Friendly staff that was sooo helpful!!!
Deli
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