Riverside, United States
4199 Flat Rock Rd #126
N/A
+1 9517428222
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Direct AC replaced our furnace and air conditioner this last week. As we were going through the process of getting quotes, Jason and Chris were great to work with. They answered all of our questions both while they were here and after we had time to review the quote. They sent us plenty of information about the products so that we could make an informed decision, but was not attempting to sell us something that we didn't want or need. They really cared about our satisfaction and didn't treat us like just another sale. The schedulers were easy to work with and called to set up the appointments quickly after we decided to go for the replacement A/C and furnace. On the day that we had scheduled, Chris showed up early and got to work immediately. They did a very fast, but very professional looking installation. They didn't leave until all of the equipment was installed and tested, and they had shown us how to maintain each piece of equipment. They cleaned up after themselves before they left, and had it not been for the new equipment, you wouldn't have known they were here. The quote that we were given before the project started is the amount that was billed. It included everything, including all taxes so there were no surprises. Overall, Direct AC was a great company to work with and we would highly recommend them to anyone!
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This was by far the best company to call! I am so impressed with the professionalism and attention to detail they offered. Everything from the customer service, work ethics, high quality of service, and quality of work was on point! Chris Thompson did an excellent job, his professionalism and knowledge gave me comfort and put me at ease, knowing I made the right choice to go with this company, he answered all of my questions and got the job done! Thank you Direct AC for hiring the right people for the job!! I will definitely be recommending this company to friends and family! Happy Holidays!
Wow Shawn Pace went above and beyond. He was very professional, knowledgeable, and informative. He is a credit to your company and definitely instill confidence in my decision to have your company work in my home. THANK YOU, THANK YOU for the amazing service. I am very grateful for your flexibility, wonderful honest service and A quality! I would definitely recommend this company to my friends and family!
I was having trouble with my heater and air conditioner units I was able to find Direct AC who were local and also able to support small business:) Chris came out within an hour of my called. They were able to resolve my heater issues and little did I know is that the unit needed to be cleaned.Being a mom I was sure happy they were able to come out immediately during my busy week and my kids were able to get warm ASAP. Thank you Chris so much for being professional, on time. Also while Chris was at my home, He checked my AC unit, it was low and need to be recharged. He did it fast and efficiently without tacking on a large amount to my bill. I will definitely use Direct AC and will recommend them to my family and friends. Thanks again Chris!!!!!
I rent a home but the home owner used this company to fix my needs. Van Tallian was the technician that came out to fix my heater problem. He helped resolve the issue and provided tips on how to help maintain the heating system. Van even went out of his way to help take my dog out to my backyard to use the restroom as I'm currently recovering from knee surgery and it takes me longer to take my dog out. I will be getting a home in the next year and will be requesting services from DirectAC and will specifically ask for Van.
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