Ringgold, United States
886 Lafayette St
N/A
+1 4232089374
Toilets
Wheelchair-accessible entranceWheelchair-accessible toilet
I was notified by phone May 27th 2020 that I had a past due bill that I owed from April 2018 that my insurance said they would pay but this office sent the code in wrong (same code) 5 times! Last I heard from the office about this bill was in 2018 and now two years later they’re telling me I owe almost 400. I told her how unprofessional this is for a business to act this way at a time like this. This office knows nothing about what my family is going through right now and I tell her I’m not going to be able to pay it. She sent it to collections the next day without calling me back and giving me more information that I requested. My husband and I went to this office and we will never go back because of the way they have ran their business. My in-laws will be moving here soon and I told them they could try Dr. Tsui, but not now. I can’t believe they are acting like this. What’s really bad is they are going to lose a lot of business because I’m sure I’m not the only one that has been treated this way. The lady that was hired to collect payment for past due bills literally told me they couldn’t get ahold of me and I told her I had moved. I asked her why no one has called me and she said “they didn’t utilize the phone” are you kidding me? If you want payment from a patient and they aren’t responding For two years to your letters sent out, then wouldn’t you pick up a phone? This should have been handled two years ago with my insurance paying it because I shouldn’t Have to pay 400 when I already pay hundreds of dollars to have insurance in the first place. Do not go to this office. The staff isn’t friendly.
like
Doctor was ok I guess. Old nurse lady there is incompetent to put it nicely. They just want your money they don’t care about anything else.
Dr. Tsui is the greatest doc that I’ve ever had and his staff. He has treated my conditions with 100% accuracy. I recommend DR.Tsui to anyone looking for a gen physician.
Very knowledgeable very kind and great staff!
Dr. Tsui care for his patients like he is taking care of himself and he will give you many options than just write a prescription. My parent and my family have been seeing him for over 15 years.
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Wheelchair-accessible entranceWheelchair-accessible toilet