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VTech Technologies Canada Ltd.

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Richmond, Canada

vtechcanada.com
Corporate office· Retail· Consumer Electronics

VTech Technologies Canada Ltd. Reviews | Rating 3,1 out of 5 stars (7 reviews)

VTech Technologies Canada Ltd. is located in Richmond, Canada on 12111 Jacobson Way. VTech Technologies Canada Ltd. is rated 3.1 out of 5 in the category corporate office in Canada. VTech is one of the world's largest suppliers of corded and cordless telephones and a leading supplier of electronic learning products. VTech Technologies Canada Ltd., which is based in Richmond, British Columbia, is the sales and marketing office of VTech's Telecommunications business in Canada, and one of VTech's R&D centres. With headquarters in the Hong Kong Special Administrative Region, VTech designs, manufactures and sells its products via a strong brand platform that is supported by a well-established distribution network all around the world.

Address

12111 Jacobson Way

Phone

+16042735131

Company size

51-200 employees

Headquarters

Richmond, BC

Open hours

...
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Kiril Paskalev

I ordered batteries from the website and after two moths I still do not have them. Apparently there is a problem with the UPS delivery service in Montreal (they just have troubles to deliver in the area). And this is the only postal service VTech use for standard orders. I tried to connect VTech. They have only automated phone system and no human representatives. The automated phone system cuts the connection at the end, so there is no way you can talk to somebody to resolve your issue or at least to leave a feedback. Taking in consideration that there is no support I strongly recommend you to avoid VTech products and services if possible or at all price. It doesn't worth the time that you may eventually waste after that with the maintenance and support. It is needless to say that you don't have access to them either.

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Jeremy Pederson

The audio on the baby monitor doesnt always activate when the baby cries. We thought it was working just fine all this time, but it turns out it wasnt. We contacted customer service and all they offered was instructions on changing settings that didnt work. Pretty scary when your baby is crying out for help and the one device that's supposed to alert you just doesnt work. DO NOT TRUST VTECH FOR SAFETY RELATED DEVICES!

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Theresa Rynn

I just purchased the explore and write activity desk. There are no non slip pads for any of the legs making it extremely dangerous for my grandchildren to use. Also. The stylus on the writing pad is for a right handed person. What about all of us left handed people V Tech? Really thinking this is going back.

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Ken Soh

Support not the best. Called and left call back number. Recording stated a call back would take less than two hours. After 5 hours, I called them back. I got through and was told the system I purchased was discontinued and no replacement parts are available. I purchased this item less than two years ago. You would think they would stock replacement parts for at least a couple of years. I should have known better than go with a company that sells marginal products. Anyone thinking of purchasing Vtech products, just be aware that your product will fail. Once it fails, you are left with a pile of electronics worth less than a bag of olives. I never write any negative feedback on electronic devices because electronics fail. It's a given, but when parts are not available so soon after the product is discontinued, it is unacceptable.

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HOWARD SHORE

VTECH TECHNOLOGIES CANADA LTD. IS A BIG WINNER! I just want to personally Thank the staff and especially Karen Gillespie for taking care of My 88 Year Old Mother's Concerns and Needs with regards to her recent Vtech Phone Purchase. My mother did receive her replacement phone back on Thursday, July 11, 2019. I more than Highly Recommend Vtech Technologies Canada Ltd. to anybody looking for a Great Phone and Great Customer Service and Care! Sincerely yours, Howard Paul Shore VTech Technologies Canada Ltd. Customer On Behalf Of Mrs. Helene Shore, Your Customer /HPS

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Ben Klein

This is not a retail outlet. This is a Vtech office. They happen to handle some repair, replacement and trial work but only on appointment. Friendly staff when I have come. Abundant industrial park street parking.

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Girish Gupta

Corporate office of VTech Toys and Phones for Canada

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