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Kitchen Stuff Plus

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Richmond Hill, Canada

kitchenstuffplus.com
Home goods store· Appliance store· Candle store· Cutlery store· Kitchen furniture store· Baking supply store· Christmas store· Furniture store· Knife store

Kitchen Stuff Plus Reviews | Rating 4,1 out of 5 stars (5 reviews)

Kitchen Stuff Plus is located in Richmond Hill, Canada on 8825 Yonge St. Kitchen Stuff Plus is rated 4.1 out of 5 in the category home goods store in Canada.

Address

8825 Yonge St

Phone

+1 9054820225

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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S

Soo Suk Park

I bought a manual coffee grinder for my wife, but it didn't grind coffee; it simply crushed beans into pieces, which is, of course, too coarse to brew any coffee at all. It had 8 different settings for fineness, but changing the level didn't help. I went back to the store to get a refund or exchange, but the manager refused to accept the return. First, she said, because it's a manual coffee grinder, that's the way it is. Funny, how could people drink coffee when there was no electricity? I even brought the beans to show that the product is defective, but she didn't even bother to look. Then she said because the product is already used, it cannot be returned according to the return policy. The product is not usable. I just tested it, and it didn't work. I ended up sending an email to the online customer support with pictures, and they offered me a refund. So I brought the product back to the same store. However, the same manager told me that the customer service made an exception, but normally they wouldn't refund it because it had been used and it's over 30 days from the purchase. It wasn't over 30 days when I came to return the product last time. And I was simply requesting a refund for a faulty product, and I was even willing to pay more and replace it with an electric one. It was ironic that the return counter had a sign that says \Changed your mind? No problem. Return it within 30 days.\ I read other reviews, and it looks like I'm not the only one with such terrible experience. I wonder if the store manager would just give up and lose money for a piece of garbage if she was in my shoes. I recommend staying away from this place.

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Ilana Beer

Pre-COVID I used to really like shopping here but they are falsely advertising curb side pickup when in reality you still have to wait inside to pickup your order and pay. Product-wise this place is hit-and-miss in terms of value for money. For example I've bought a set of nesting bowls that are garbage quality and all the lids cracked, and a salt/pepper shaker that broke within days, but I'm really happy with the cutlery set I picked up here.

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Kirby Karrie

I just thought I would send out a review on Kitchen stuff plus, I ordered 4 bar stools for my new kitchen Reno, with this Covid shut down in place I thought this is going to be such a pain... Well I’m very happy to say that in fact that couldn’t be further from the truth ... I placed my order the next day I received a call they had them ready, I drove to Richmond hill to pick them up and WOW I was so impressed with how the staff have the store running in these crazy times, like a well oiled machine....way to go Kitchen stuff plus ... so easy and fast...! Will gladly order and pick up more stuff because you guys have a wonderful system... Thank you

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Joanne Rovensky

It is clean, well stocked and well organized. The only thing I would ask for is more staff available on the floor if people have questions vs wandering around.

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Irina

Great store. Tons of different staff for competitive price.

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