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1010TIRES.COM INC.

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Richmond, Canada

1010tires.com
Automotive· Corporate office

1010TIRES.COM INC. Reviews | Rating 3,4 out of 5 stars (8 reviews)

1010TIRES.COM INC. is located in Richmond, Canada on 22091 Fraserwood Way Unit 2000. 1010TIRES.COM INC. is rated 3.4 out of 5 in the category automotive in Canada. 1010TIRES.COM opened its online doors in July 2000 bringing the Tire & Wheel community into the new millennium with style. As the absolute authority on tires and wheels, 1010TIRES.COM is dedicated to providing the best customer service with timely delivery of all products sold at 1010TIRES.COM. With thousands of products online from leading manufacturers such as 5-Zigen, Enkei, Konig, Michelin, Toyo, Goodyear, Pirelli, Yokohama and others, 1010TIRES.COM offers the widest selection of high performance and affordable wheels and tires as well as a wide range of aftermarket accessories.

Address

22091 Fraserwood Way Unit 2000

Phone

+1 6042704721

Company size

11-50 employees

Headquarters

Richmond, British Columbia

Founded

2000

Open hours

...
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U

UAS Canada

Called the Richmond warehouse to see if they had my tires in stock, but the employee who answered decided his time was better spent to ask me why I didn't check their website first...ok well I did and it wouldn't process my search, and with a very condescending tone this employee says " well why would you use the search bar? go search under tires and by size..." Now I don't know about you but pretty sure this is where an employee should say "ok no problem, what is the tire size so I can check for you?" needless to say I bought tires at Abby Tires where I was treated like a proper customer!

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Sergey Gusiatin

A week ago I've ordered a set of rims from 1010 to put my winter tires on as it dumped a lot of snow here in Calgary. A week later, status of my order hasn't updated at all. Considering that pretty rims are not as important to as safety I decided not to wait installed my tires on the first set of rims I could find. Since the order hasn't been processed or shipped I've expected an easy cancelation with 1010, but boy was I wrong. When I messaged their life chat, a CEO/Owner Sofia responded and communication with her was less than pleasant. First, she told me that "they didn't sit around waiting for me to cancel" and my order is actually shipped, so if I want to cancel I will have to pay 15% restocking fees. When I asked why the status wasn't updated on the website, her response was that "they don't owe anything to the client, and they are too busy to update the status". I was also told that "they've been in business for a loooong time and they know what they are doing and people usually don't complain about the restocking fees". She claimed that tires were already shipped, but there were NO tracking number that she could produce for me. Anyway, long story short - canceled the order, payed restocking fees, for sure not coming back. Decided for yourself if you would like to deal with them. With this level of customer service I would imagine that dealing with any kind of warranty claims will be a freaking disaster.

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francis wang

Just bought a set of winter rims. Eric is super knowledgeable about all kinds of rims. He went to my car and double check the fitment. I am very impressed and highly recommend this location. He answer all my questions on wheel fitment and offset concerns.

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Saurabh Bhardwaj

These guys literally had the price to go along with their customer service. My car took an extra week to come back from the tuner but they still accommodated the delay. I'll definitely be going back to them for any of my tire needs :)

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Evan Wu

Really disappointed with service. Bought a rim and tire set about awhile back and since the day I recieved them I was unaware that my rims needed hub centric rims. After some research I went back to the shop to ask for a set of 4, not only was a charged for them but they only put 2 on the rear and called it a day. Not knowing of this I still have the same wobble problem till this day. Not only that but when I went in to their store the first time they told me I had a nail in my new set or wheels. After I patched it. I got home to check and my chrome valve cap hadn't been put back on. I do not recommend coming here. Owner has a nice car but cannot say the same about the service unfortunately.

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Lisa Smith

Great deals, great people and great products. What more do you need?

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Caleb Carroll

They managed to somehow find and deliver my tires 5 days after placing an order. This is amazing since every other tire shop I contacted said that the tires I was looking for were on a 6 to 8 week back order from the manufacturer. I was a bit worried that I would get old tires that had been sitting in a warehouse for years but they were only 4 months old, so again - amazing!

J

Joe Bush

Sold me a set of winter tires that were already 2 1/2 years old before they were mounted. Of the four years I've had them I only used them for three winters. The tread is like new, but the sidewalls are breaking down making them dangerous to drive on. Experts say a tires life span is only good for six years no matter how good the tread is. They should have told me they were selling me old tires.

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