Richfield, United States
28 W 66th St
$$
+1 6128690462
N/A
In-store shopping
Wheelchair-accessible entrance
Armyan and the other staff were professional, helpful, and FUN! They set me up with a new phone while creating a welcoming and entertaining atmosphere. I noticed the extra courtesy and care they gave to their elderly clients too. Thanks guys!!!
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I have always gotten fabulous service at the TMobile store at the Hub and today was no exception. Taj helped us and could not have been more helpful, friendly and professional. He went above the call of duty to help us and we appreciated it so much. And he has the best laugh that is completely contagious. I could not recommend this location more highly!
I had the best experience today with an employee at T-Mobile at the HUB. Eric F. (aka Taz) went above and beyond to help my daughter and I get her phone upgraded. We ran into issues because the plan we were on didn't show up as an option now that Sprint was bought by T-Mobile but Eric F. worked diligently to help get us set-up. I've NEVER had such good service at a mobile phone store. Eric (aka Taz) did an exceptional job. I wish all people were as helpful and enjoyable as he was. He is going to go places in life.
Ive been to this store 3 times to switch my phone to a different one. I was told at first to get a t-mobile phone but when i did they said it wasnt compatible and told to get a sprint phone. I got a sprint phone and spent 2 hours there while the employee i was working with had multiple conversations between him and other employees while slowly helping me to find out that phone wasnt compatible. I was then told to get an unlocked phone by the manager, i did and went back and was told again it wouldnt work. The last employee i talked to said no one here is very well trained. THIS PLACE IS GARBAGE
Armyan was very helpful and polite! He helped when another corporate T-Mobile store was confusing us and giving us the run around for over 1½ hours. Within 30-45 minutes, we walked out of the store with our phones in hand and smiles on our faces. Thanks guys!
Its was great got what I wanted very helpful thanks Erika
terrible service I ever received, was there to do a upgrade for the iPhone 12 pro max was told that it will be ship to my house waited for 2 weeks to find out that the person who started my upgraded process never process it, very disappointed. Would not recommend going to this store!!!!!!!!!!! Bad customer service!!
I was fortunate to have a awesome customer service from Armyan, Ferris, Taj ,Zay and Eric. They explained everything in detail. The store was cleaning the staff were welcoming. What an awesome experience.
Deli
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