Rapid City, United States
3337 E Mall Dr
57701
Rapid City
United States
+1 6053422242
Just purchased a new Can am 570 outlander. I had a great experience with the staff and was out the door with it in a couple hours! Thanks!
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I don't usually leave reviews but felt it was necessary here. I brought in a bike to have 2 leaking carbs rebuilt. After the carbs were rebuilt and installed I was told that they had to remove the carbs to do additional work due to an aftermarket seat and needle leaking. On 1/28 I picked up the bike, put it on a trailer, brought it home and put it in the garage. It did run smoothly after the rebuild but when I started it to move the bike on 4/8, the R carb leaked through the overflow tube. I had ridden it less than 100'. On 4/9 I called the service dept., the line was busy and I left my number for a return call - no call as of 4/20. I can't recommend Rice Rapid Motorsports based on my experience and will likely go to the local independent shop to get it resolved.
Definitely made this an easy process. Staff were super helpful and knowledgeable. They made sure we understood the in's and out's of what we were purchasing before we walked out the door. Thanks Rice!!
Contacted them about a used atv said they would contact me shortly and was eager to help me in any way. After two weeks no response of any kind, eager to earn my business is not a high priority I guess. If this is how they earn customer's business must not sell many units, they have lost business.
The staff at Rice's made the purchase of our Canam Commander easy and pleasurable. Our salesperson, Raedon, was knowledgeable and very personable. Carol in finance was very entertaining during the process. We are so excited to have the first 2021 Commander in the area.
I was looking at buying a Used Honda Goldwing from them I got the ducks in a row had a amazing salesman who helped me out. Was set to go out and purchase when Garett and his finance manger ruined the deal by the lies and promising the wrong numbers. This is a great example of Dishonesty of dealerships. Reading the reviews sounds like this happens a lot. Promise to return my call and fix the deal. No return call or anything to save the deal.
Awesome sales and finance staff. They where very helpful and not pushy. Made for a quick and painless process. Will definitely be buying for them again in the future.
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