Rhyl, United Kingdom
Castle View Retail park, Marsh Rd
$$$
+44 1745592087
N/A
Drive-throughTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeKids' menuLate-night food
Lovely hot fresh chicken. Pleasant friendly staff.
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Terrible Outside bin overflowing, rubbish all over the place. If they can’t empty a bin, how can I truest them to have the required COVID measures in place to keep my family safe. Disgrace! I turned the car around and got food elsewhere and will never go back again.
Good with friendly staff, just like any other KFC. However the drive-through has a very sharp turn that's close to a corner of the building - it's no problem but just be prepared if you're in a bigger car because it can be tricky.
Fast service, tastey fresh food. Most staff wearing face coverings but all polite.
HORRENDOUS. Took 25 minutes to get served after using the machines, there was 3 customers in front of us, would he faster ina none \fast\ food restaurant. Forgot to give us our drinks, forgot to give us cutlery for the beans, forgot the sauce for my partner's boneless banquet that we paid for! Tables hadn't been cleaned for ages, we were there for 45 minutes and the tables were messy before we arrived and then were still messy when we were leaving, food all over the floor got stuck in my wheelchair wheels, staff complaining that 5 staff members hadn't turned up, I do feel sorry for those picking up the slack but it's not the customers fault so we dont need moaning at about it. Then when the queue went down 2 members of staff stood at the counter talking for 15 minutes to a member of staff that was off duty instead of cleaning up the place! There was flies landing on the food that had been left on tables and then we couldn't even put our empty food containers in the bin because they were over flowing!! But at least 1 lad ( had a headset on for drive through) sorted out the disabled toilet door for me so I could get in. But I will be making a formal complaint about this visit to head office! If you have a busy restaurant like a kfc you should have staff back up plans, not let it all go to s**t when people dont turn up to work!
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